At a Glance
- Tasks: Lead technical solutions for identity security, guiding clients through complex transformations.
- Company: Join Saviynt, a leader in AI-powered identity security solutions.
- Benefits: Enjoy growth opportunities, a positive work environment, and competitive compensation.
- Other info: Be part of a diverse team that values innovation and collaboration.
- Why this job: Make a real impact by safeguarding digital assets for top brands and government institutions.
- Qualifications: 10-15 years in identity security with strong project management skills.
The predicted salary is between 70000 - 90000 € per year.
Saviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard their digital assets, drive operational efficiency, and reduce compliance costs. Built for the AI age, Saviynt is today helping organizations safely accelerate their deployment and usage of AI. Saviynt is recognized as the leader in identity security, with solutions that protect and empower the world’s leading brands, Fortune 500 companies and government institutions.
Role Overview
We’re looking for a Technical Account Manager—someone who lives and breathes identity security, not just manages accounts. This role is more than support; it’s about being the technical vanguard for our most strategic clients, guiding them through complex identity transformations, anticipating their needs, and ensuring the Saviynt platform becomes an indispensable pillar of their security posture. You will bridge deep technical expertise with strategic client partnership, driving successful implementations and long‑term value.
What You’ll Be Doing: The Impact You’ll Make
- Be the Identity Security Guru: Serve as the primary technical authority for assigned clients, providing high-level guidance and strategic direction throughout their Saviynt journey.
- Architect and Define Solutions: Lead the technical definition, scoping, and design of complex identity security solutions, translating intricate client requirements into robust, scalable Saviynt deployments.
- Own the Technical Delivery: Take full ownership of the technical execution of SOWs, orchestrating successful delivery of professional services, overseeing troubleshooting, and acting as the primary escalation point for all project‑related technical challenges.
- Strategic Client Engagement: Conduct regular, in‑depth technical reviews with customers, proactively identifying potential issues, optimizing their Saviynt environment, and ensuring maximum platform utilization and value realization.
- Proactive Problem Solving: Monitor support requests and client environments to identify recurring technical patterns, championing product enhancements or process improvements within Saviynt to address systemic issues.
- Drive Expansion & Adoption: Partner with account teams to identify and cultivate up‑sell, cross‑sell, and expansion opportunities by demonstrating how Saviynt can solve evolving identity security challenges and improve business outcomes.
- Technical Enablement: Develop and deliver advanced technical demonstrations and training sessions for clients, ensuring they can independently leverage the full power of the Saviynt platform.
- Internal Collaboration: Act as a critical liaison between clients, our Customer Professional Services (CPS) team, Engineering, and Product Management, ensuring client feedback drives product innovation and technical excellence.
- Operational Excellence: Assist with regional services resourcing and forecasting, and manage timesheet and invoicing approvals, ensuring seamless operational flow.
What You Bring (Your Identity Security Arsenal)
- Extensive Identity Security Experience (10‑15 years): Proven history delivering enterprise‑class Identity Governance and Administration (IGA) and/or Identity and Access Management (IAM) solutions, including hands‑on engineering, architecture, and complex technical problem‑solving.
- Proven Project Leadership (10+ years): Demonstrated success leading the scoping, planning, and delivery of large‑scale, high‑stakes identity security projects for enterprise clients, from initiation through post‑go‑live optimization.
- Client‑Facing Acumen: Exceptional skill in building trusted advisor relationships with senior‑level clients and partners, combining technical credibility with strategic insight.
- Complex Project Management Mastery: Expert ability to manage multiple concurrent, technically complex identity projects, balancing timelines, budgets, and stakeholder expectations.
- Comprehensive Project Lifecycle Expertise: Deep knowledge of project planning, resource management, scope definition, schedule management, status reporting, and meticulous technical documentation.
- Technical Stack Proficiency: Core Web Technologies: XML, SPML/SOAP, Web and Application Servers, HTML. Database Management: Oracle, Sybase, MSSQL, MySQL. Directory Services: LDAP, Active Directory. Enterprise HR Systems: SAP, PeopleSoft. Programming Languages: Java, .NET, or C++. Identity Management Provisioning Systems: Experience with legacy Sun, Oracle, IBM, Novell, or similar modern platforms. Security Software/IT Audit: Strong understanding of broader security principles and practices, or experience in internal IT audit.
- Security Domain Knowledge: Mandatory IGA Experience: Substantial experience in Identity Governance and Administration (IGA). PAM Knowledge (Desirable): Familiarity with Privileged Access Management (PAM). Integration Technology: Experience with REST, LDAP, and database connectors. Directory Services: Knowledge of LDAP, Active Directory, and Azure AD. SaaS Platform Expertise: Experience working with SaaS security platforms. Security Frameworks (Desirable): Understanding of Zero Trust, NIST, and ISO27001.
- IGA Product Experience: Core IGA Platforms: Experience with SailPoint, Okta, Oracle OIM, or Saviynt. Other Security Products (Nice to Have): Experience with Pathlock, CyberArk, BeyondTrust, or Delinea. Access Management (Nice to Know): Familiarity with Access Management, Single Sign‑On (SSO), and Multi‑Factor Authentication (MFA).
- Management & Client Engagement: Stakeholder Management: Proven experience managing stakeholders, leading Program Boards, and interacting with senior management. RFP & Contract Management: Experience responding to Service RFPs, scoping projects, estimating, and producing Service Contracts/SOWs.
Required Training & Compliance
- Complete security & privacy literacy and awareness training during onboarding and annually thereafter.
- Review and adhere to Information Security/Privacy Policies and Procedures, including: Data Classification, Retention & Handling Policy, Incident Response Policy/Procedures, Business Continuity/Disaster Recovery Policy/Procedures, Mobile Device Policy, Account Management Policy, Access Control Policy, Personnel Security Policy, Privacy Policy.
Why Join Us
Saviynt is a high‑growth Platform as a Service company focused on Identity Authority to power and protect the world at work. You will experience tremendous growth and learning opportunities through challenging yet rewarding work that directly impacts our customers in a welcoming and positive work environment. Saviynt is an equal‑opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Identity Security - Technical Account Manager employer: Saviynt
Saviynt is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for a Technical Account Manager to thrive. With a strong focus on employee growth, Saviynt offers extensive training and development opportunities, ensuring that team members are equipped to tackle the evolving challenges of identity security. Located in a dynamic environment, employees benefit from a supportive atmosphere that values diversity and encourages meaningful contributions to the success of leading brands and government institutions.
StudySmarter Expert Advice🤫
We think this is how you could land Identity Security - Technical Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with folks in the identity security space. Attend industry events, webinars, or even local meetups. The more people you know, the better your chances of landing that Technical Account Manager role.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, don’t hold back on sharing your knowledge about identity governance and administration. Be the go-to person for all things Saviynt and demonstrate how you can add value to their team.
✨Tip Number 3
Prepare for those interviews! Research common questions for Technical Account Managers and practice your responses. Make sure you can articulate your experience with complex identity security projects and how you've successfully managed client relationships.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining Saviynt. It shows initiative and enthusiasm, which are key traits we look for in our future team members.
We think you need these skills to ace Identity Security - Technical Account Manager
Some tips for your application 🫡
Show Your Passion for Identity Security:When writing your application, let your enthusiasm for identity security shine through! We want to see how you live and breathe this field, so share your experiences and insights that demonstrate your commitment to safeguarding digital assets.
Tailor Your Application:Make sure to customise your application to align with the job description. Highlight your relevant skills and experiences that match the requirements of the Technical Account Manager role. This shows us that you understand what we're looking for and how you can contribute.
Be Clear and Concise:While we love a good story, keep your application clear and to the point. Use straightforward language and structure your thoughts logically. This will help us quickly grasp your qualifications and fit for the role without getting lost in unnecessary details.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for both you and us!
How to prepare for a job interview at Saviynt
✨Know Your Identity Security Inside Out
Before the interview, make sure you brush up on your knowledge of identity security principles and practices. Familiarise yourself with Saviynt's platform and how it stands out in the market. Being able to discuss specific features and benefits will show that you're genuinely interested and knowledgeable.
✨Prepare for Technical Scenarios
Expect to be asked about complex technical scenarios related to identity governance and administration. Prepare examples from your past experiences where you've successfully led projects or solved intricate problems. This will demonstrate your hands-on expertise and project leadership skills.
✨Showcase Your Client Engagement Skills
Since this role involves building trusted relationships with clients, be ready to share examples of how you've effectively engaged with senior-level stakeholders. Highlight your ability to communicate technical concepts clearly and how you've added value to previous clients.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about the challenges Saviynt faces in the identity security landscape or how they envision the future of their platform. This not only shows your enthusiasm but also your strategic thinking.
