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- Tasks: Provide top-notch customer support in Polish via phone, email, and chat.
- Company: Join an international team in vibrant Athens, Greece.
- Benefits: Relocation package, competitive salary, and flexible work options.
- Why this job: Make a difference by helping customers while enjoying the beauty of Greece.
- Qualifications: Fluency in Polish and good English communication skills required.
- Other info: On-site or remote work options available with excellent team collaboration.
The predicted salary is between 28800 - 43200 £ per year.
Location: Athens, Greece (On-site & Remote Options Available)
Work Type: Full-Time, Permanent
Eligibility: EU Citizens Only
About The Role
Are you fluent in Polish and passionate about providing excellent customer support? Join our international team in beautiful Athens! You will assist customers via phone, email, or chat, resolving their inquiries efficiently and ensuring their satisfaction.
What You’ll Do:
- Deliver outstanding customer service in Polish
- Handle customer inquiries and resolve issues professionally
- Maintain accurate records of customer interactions
- Collaborate with team members to enhance service quality
Location Options:
- On-site: Modern offices in central Athens
- Remote: If you relocate: work-from-home (WAH) within Athens. If you already live in Greece: WAH from anywhere in Greece.
Relocation Package (for those moving to Greece):
- 2 weeks of hotel accommodation
- Paid flight ticket (within the EU)
- Airport pickup
- Real estate agency fee covered
Requirements:
- Fluency in Polish (spoken & written)
- Good level of English
- EU citizenship is mandatory
- Excellent communication skills and customer-oriented mindset
Ready to apply? Click to apply or send your English CV to: abir.abdelmoula@cbtalents.org or via WhatsApp to +212642187907
Polish-Speaking Customer Service Representative employer: Savior Artigos Texteis Lda
Contact Detail:
Savior Artigos Texteis Lda Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Polish-Speaking Customer Service Representative
✨Tip Number 1
Make sure you know your stuff! Brush up on common customer service scenarios and practice your Polish responses. We want to see you shine in those interviews!
✨Tip Number 2
Network like a pro! Connect with current employees or alumni from your school who work in customer service. They might have insider tips or even refer you directly, which can give you a leg up!
✨Tip Number 3
Prepare for role-play scenarios during interviews. We love seeing how you handle real-life situations, so think about how you'd resolve customer issues in Polish and English.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals like you to join our team!
We think you need these skills to ace Polish-Speaking Customer Service Representative
Some tips for your application 🫡
Show Off Your Polish Skills: Since this role is all about providing top-notch customer service in Polish, make sure to highlight your fluency in both spoken and written Polish. Use examples from your past experiences where you’ve successfully communicated with customers in Polish.
Keep It Professional Yet Friendly: When writing your application, strike a balance between professionalism and friendliness. We want to see your personality shine through while still maintaining a level of professionalism that reflects our commitment to excellent customer service.
Tailor Your CV to the Role: Don’t just send out a generic CV! Tailor it specifically for this position by emphasising your customer service experience and any relevant skills. Mention how you’ve resolved customer inquiries in the past and how you can bring that expertise to our team.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s super easy and ensures your application gets to us quickly. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Savior Artigos Texteis Lda
✨Brush Up on Your Polish
Since the role requires fluency in Polish, make sure to practice speaking and writing in Polish before the interview. You might be asked to demonstrate your language skills, so consider preparing a few customer service scenarios in Polish to showcase your proficiency.
✨Know the Company and Role
Do some research on the company and understand what they value in customer service. Familiarise yourself with their products or services, and think about how you can contribute to enhancing their service quality. This will show that you're genuinely interested in the role.
✨Prepare for Common Customer Scenarios
Think about common customer service situations you might encounter and how you would handle them. Prepare examples from your past experiences where you resolved issues effectively. This will help you demonstrate your problem-solving skills during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
