Property Manager: Frontline Tenant Relations & Compliance

Property Manager: Frontline Tenant Relations & Compliance

Full-Time 35000 - 45000 £ / year (est.) No working from home possible
Savills

At a Glance

  • Tasks: Manage tenant relations, organise repairs, and ensure property compliance.
  • Company: Join Savills, a leading property management firm with a strong reputation.
  • Benefits: Enjoy 25-30 days annual leave, private medical scheme, and career development.
  • Other info: Dynamic role managing diverse properties with excellent growth opportunities.
  • Why this job: Make a difference in tenants' lives while developing your career in property management.
  • Qualifications: Strong communication skills and a passion for property management.

The predicted salary is between 35000 - 45000 £ per year.

Role Overview

  • Liaising with tenants on maintenance issues and organising timely repairs.
  • Attending properties six monthly and/or annually to complete property inspections to ensure that there are no H&S issues that the landlord needs to resolve in line with HHSRS and that residents are keeping the property in a satisfactory condition and in line with the terms of their agreement.
  • Liaising with tenants on ad hoc tenancy matters.
  • Keeping all Statutory Health and Safety inspections up to date both within the tenants demise and within the blocks in which the flats are situated.
  • Responsibility for ensuring the timely payment of rents and collection of arrears.
  • Liaison with tenants over internal and external redecoration of common parts.
  • Undertaking minor works between tenancies and liaising with Savills projects team for larger scale works.

What we offer you:

  • Career and Professional Development
  • 25-30 Days Annual Leave, depending on grade
  • Life Assurance
  • Private Medical Scheme
  • Virtual GP
  • Global Mobility Scheme
  • Rewards Platform
  • Company Pension Scheme
  • Enhanced Incremental Annual Leave

Team Overview

This opening for a Property Manager in our City office is a fantastic opportunity to manage circa 150 individual demises occupied by Market Let and Statutory tenants for a prestigious client along with undertaking block management duties.

Property Manager: Frontline Tenant Relations & Compliance employer: Savills

Savills is an exceptional employer, offering a dynamic work environment in the heart of the city where you can thrive as a Property Manager. With a strong focus on career and professional development, generous annual leave, and a comprehensive benefits package including private medical schemes and a global mobility programme, Savills fosters a culture of growth and support. Join a prestigious team dedicated to maintaining high standards in tenant relations and compliance, while enjoying the unique advantages of working in a vibrant urban setting.

Savills

Contact Details:

Savills Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Property Manager: Frontline Tenant Relations & Compliance

Tip Number 1

Get to know the company culture! Before your interview, do a bit of research on Savills. Check out their social media and website to understand their values and what they stand for. This will help you tailor your responses and show that you're genuinely interested in being part of the team.

Tip Number 2

Practice makes perfect! Prepare for common interview questions related to property management and tenant relations. Think about your past experiences and how they relate to the role. We recommend doing mock interviews with friends or family to build your confidence.

Tip Number 3

Showcase your communication skills! As a Property Manager, you'll be liaising with tenants regularly. During your interview, make sure to demonstrate your ability to communicate clearly and effectively. Share examples of how you've successfully resolved tenant issues in the past.

Tip Number 4

Apply through our website! If you’re keen on this Property Manager role, make sure to submit your application via the Savills careers page. It’s the best way to ensure your CV gets seen by the right people and shows that you’re serious about joining our team.

We think you need these skills to ace Property Manager: Frontline Tenant Relations & Compliance

Tenant Liaison
Property Inspections
Health and Safety Compliance
HHSRS Knowledge
Rent Collection
Arrears Management
Redecoration Coordination

Some tips for your application 🫡

Read the Job Spec Thoroughly:Before you dive into your application, make sure to read the full job specification. It’s packed with details about what we’re looking for and will help you tailor your application to show us you’re the right fit.

Show Off Your Communication Skills:As a Property Manager, you'll be liaising with tenants regularly. Make sure your written application reflects your communication skills. Use clear, concise language and don’t shy away from showcasing any relevant experience you have in tenant relations.

Highlight Relevant Experience:When detailing your work history, focus on experiences that relate directly to the role. Whether it’s managing properties, handling maintenance issues, or ensuring compliance, we want to see how your background aligns with what we need.

Apply Through Our Website:We encourage you to apply through our careers website. It’s the best way to ensure your application gets to us directly and is considered in the recruitment process. Plus, it’s super easy to navigate!

How to prepare for a job interview at Savills

Know Your Stuff

Familiarise yourself with the key responsibilities of a Property Manager, especially around tenant relations and compliance. Brush up on relevant legislation like HHSRS and be ready to discuss how you would handle maintenance issues or health and safety inspections.

Showcase Your Communication Skills

As a Property Manager, you'll be liaising with tenants regularly. Prepare examples of how you've effectively communicated in past roles, particularly in resolving conflicts or managing tenant expectations. This will demonstrate your ability to maintain positive relationships.

Be Ready for Scenario Questions

Expect questions that put you in real-life situations, such as dealing with a tenant complaint or managing arrears. Think through your approach to these scenarios beforehand, so you can respond confidently and show your problem-solving skills.

Highlight Your Organisational Skills

With responsibilities like property inspections and ensuring timely rent payments, organisation is key. Share specific examples of how you've managed multiple tasks or projects simultaneously, showcasing your ability to stay on top of everything.