At a Glance
- Tasks: Manage partnerships and community activities to enhance customer experience at Highcross.
- Company: Join a vibrant retail centre focused on community and commercial success.
- Benefits: Competitive salary, dynamic work environment, and opportunities for personal growth.
- Other info: Be part of a team that values innovation and community engagement.
- Why this job: Make a real impact in the community while driving business success.
- Qualifications: Strong communication skills and experience in revenue generation through partnerships.
The predicted salary is between 35000 - 45000 € per year.
The purpose of the Partnership Manager role is to take responsibility for the day-to-day management of commercial and community activity at Highcross, in line with our objectives of delivering a first-class customer experience. The successful candidate must be able to demonstrate exceptional communication skills and an ability to interact effectively at all levels.
The Partnership Manager will work with relevant stakeholders to maximise mall income whilst not compromising on the highest visual standards, and work independently to generate new business via new and established local business to drive revenue and meet annual budget targets. The Partnership Manager will be responsible for managing the relationship with any external Commercialisation agency appointed by the Landlord, to include overseeing all activity and coordinating monthly reporting as required.
In collaboration with the Head of Marketing, the Partnership Manager will be responsible for creating and executing the void activation strategy for Highcross, working in partnership with local organisations on initiatives that bring prosperity and encourage inclusivity within Highcross in line with the centre’s business plan. With line management responsibility for the Events Executive, the Partnership Manager will be responsible for supporting the Head of Marketing with the creation and delivery of the centre’s event strategy.
Key Responsibilities- Commercialisation
- Develop and deliver the annual commercialisation strategy for Highcross.
- Work independently towards achieving the commercialisation income targets set by the Landlord, through the management of any external agencies, in addition to generating and managing own portfolio.
- Proactively monitor the expiries of any existing lease/licence agreements and engage with vendors in advance of expiry to discuss new terms.
- Identify, develop and implement new ideas which create sustainable income streams and add value to customer experience.
- Work closely with the Asset team and commercial partners to find appropriate new sites for mall and external activity.
- Deliver reports, feedback and financial information to the surveying and Asset teams as required.
- Work with the Head of Marketing to ensure that all commercial activity forms part of the overall marketing strategy and events calendar for the year.
- Forge excellent relationships with commercial occupiers to encourage provision and collection of sales turnover details.
- Liaise with commercial occupiers at both site and head office level at an operational level to cover day to day issues.
- Be first point of contact at centre level for all commercial initiatives and manage these initiatives alongside the Head of Marketing.
- Coordinate the full delivery process from implementation to removal of commercial projects at centre level.
- Proactively monitor ongoing commercialisation activity to ensure the highest operational and visual standards.
- Administer the collation and approvals of all documentation in a timely manner for the centre’s promotional bookings.
- Work alongside the Head of Marketing and commercial partners to generate additional revenue via the sponsorship of centre events and initiatives.
- Conduct local meetings with suppliers regarding space allocations at centre level.
- Communicate and liaise with Centre Management, Marketing and Asset teams to achieve and exceed budgeted targets.
- Challenge and improve existing services and facilities through innovation.
- Conduct half yearly eligibility checks for promotional retailers.
- Daily site walks required to ensure all the mall activity and display standards are maintained across all activities.
- Community
- Develop and implement an engaging corporate social responsibility (CSR) strategy for Highcross in line with the business plan.
- Work with the Highcross Charity of the Year, sourcing fundraising/awareness opportunities for local causes.
- Plan, co-ordinate and implement an internal calendar of staff, charity and community events.
- Lead the Equality, Diversity, and Inclusion committee to ensure continuous improvement of inclusion is celebrated across the centre.
- Contribute to staff wellbeing and cohesive working by promoting social events, staff initiatives, CSR training opportunities and developing a volunteering programme.
- Establish and strengthen relationships with both internal and external parties, fostering links for community cohesion.
- Build on and develop local educational partnerships with local universities and colleges.
- Source sponsorship and external funding to maximise initiatives.
- Create and oversee the centre apprenticeship programme.
- General
- Produce regular management and board reports as requested and present budgets for approval including impact reporting.
- Deputise for the Head of Marketing and be part of the duty management team and rota.
- Line manage the Events Executive.
- Support the Head of Marketing with any reactive media, including crisis management situations.
- Any other duties as appropriate.
- Essential
- Be someone who takes the initiative and drives results.
- Strong organisational and task management skills.
- Experience of generating revenue through sponsorship and partnerships.
- The ability to manage and achieve annual budget targets.
- Demonstrate excellent communication and presentation skills.
- Standards driven with excellent attention to detail.
- Utmost discretion when dealing with sensitive or confidential information.
- Willingness to adopt a flexible approach to working patterns.
- Good understanding of ESG and governance around CSR.
- Must be empathetic, understanding, and compassionate.
- Ability to maintain an objective and positive focus through periods of high and sustained work pressure.
- Good organisational, negotiation and planning skills.
- Results orientated skills to deliver key results.
- Desirable
- Sponsorship/grant bid writing experience.
- Experience within the retail sector at manager level.
- Ability to use full range of Microsoft applications.
- Knowledge of finance management.
- Knowledge of Leicester.
- Knowledge of Data Protection Legislation.
Partnership Manager - Highcross, Leicester employer: Savills
At Highcross, Leicester, we pride ourselves on being an exceptional employer that fosters a vibrant work culture focused on collaboration and community engagement. Our Partnership Manager role offers unique opportunities for professional growth, with a strong emphasis on employee wellbeing and inclusivity, while also allowing you to make a meaningful impact in the local community through innovative commercialisation strategies. Join us to be part of a dynamic team dedicated to delivering a first-class customer experience and driving sustainable revenue growth.
StudySmarter Expert Advice🤫
We think this is how you could land Partnership Manager - Highcross, Leicester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join relevant groups on social media, and don’t be shy to reach out to potential contacts. You never know who might help you land that Partnership Manager role at Highcross!
✨Tip Number 2
Show off your skills! When you get the chance to meet with potential employers, be ready to discuss your experience in generating revenue and managing partnerships. Bring examples of your past successes to the table – it’ll make you stand out as a candidate who can drive results.
✨Tip Number 3
Be proactive! If you see an opportunity at Highcross or any other place, don’t wait for them to come to you. Reach out directly, express your interest, and share how you can contribute to their goals. It shows initiative and can really set you apart from the crowd.
✨Tip Number 4
Keep learning! Stay updated on the latest trends in commercialisation and community engagement. This knowledge will not only boost your confidence but also demonstrate your commitment to the role. Plus, we’ve got loads of resources on our website to help you sharpen those skills!
We think you need these skills to ace Partnership Manager - Highcross, Leicester
Some tips for your application 🫡
Show Off Your Communication Skills:Since the role is all about exceptional communication, make sure your application reflects that. Use clear and engaging language to showcase your ability to interact effectively at all levels.
Highlight Your Experience with Partnerships:We want to see how you've successfully generated revenue through partnerships before. Share specific examples in your application that demonstrate your experience in this area, especially if you’ve worked with local businesses.
Be Detail-Oriented:Attention to detail is key for this role. Make sure your application is free from typos and errors, and consider including metrics or results from your past experiences to show how you’ve maintained high standards.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Savills
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of Partnership Manager at Highcross. Familiarise yourself with their commercialisation strategy and community initiatives. This will help you speak confidently about how your skills align with their objectives.
✨Showcase Your Communication Skills
Since exceptional communication is key for this role, prepare examples that demonstrate your ability to interact effectively with various stakeholders. Think of times when you successfully managed relationships or resolved conflicts, and be ready to share these stories.
✨Bring Ideas to the Table
The role requires innovative thinking, so come prepared with ideas on how to generate new business and enhance customer experience. Whether it’s a fresh approach to community engagement or a unique sponsorship opportunity, showing initiative can set you apart.
✨Demonstrate Your Organisational Skills
With responsibilities ranging from managing budgets to coordinating events, showcasing your organisational prowess is crucial. Prepare to discuss how you prioritise tasks and manage multiple projects simultaneously, especially under tight deadlines.
