Part-Time Operations Administrator - Cityside Leisure and Retail Park, Belfast
Client:
Savills
Location:
Belfast, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
067bf4b8f31b
Job Views:
5
Posted:
29.05.2025
Expiry Date:
13.07.2025
Job Description:
The Role / Location
The main function of this role is to provide management support in the busy retail and leisure environment of Cityside Retail Park.
Cityside Leisure and Retail Park extends to [area], sq ft and is NI’s largest leisure and retail development located on the edge of Belfast City Centre. The property comprises leisure accommodation totaling [area], sq ft and retail accommodation totaling [area], sq ft.
The candidate will assist in the day-to-day operation of the scheme as a vital part of the centre management team and be responsible for the implementation of a diverse series of duties.
This is a part-time 24 hours per week position.
Key Responsibilities
- Assist management in the day-to-day coordination and management of the centre’s operational activities
- Administration duties and office support for the centre manager and/or client and visitors
- Assist with supplier approval, contractor management, issue permits to work, review of RAMS and similar duties
- Assist the Centre Manager and managing agent in proactive reporting
- Coordinate contracted cleaning schedules to ensure the highest standards are maintained at all times
- Liaise with security to ensure adequate coverage is maintained at all times
- Liaise between customers, tenants and the managing agents to ensure smooth delivery of operations
- Health & Safety and Fire Safety, including Compliance checks in conjunction with third-party specialists (including the resolution of any identified risks)
- Ensure compliance with all in-house security, health, safety, fire, welfare and standard operating policies, procedures, and protocols & compliance with relevant Health & Safety legislation
- Promote good safety habits and methods of work
- Report all health and safety issues to the Centre Manager, including accidents and near misses
- Be willing to attend and complete the relevant fire warden training
- Be the tenants point of contact during evacuations
- Coordinate activities on the mall floor, including kiosk placement and invoicing
- Ensure all contract documentation is up to date and compliant
- Advise on energy efficiency and cost-effectiveness
- Monitor and update social media for the centre (including answering queries from the public, sharing new content and promoting tenant material on the Cityside RP pages)
- Liaise with tenants on-site; this includes store visits to keep up to date with new stock arrival, photography and/or videoing stock for social media platforms
- Use of Microsoft Office software, e.g., Word, Outlook, Excel, PowerPoint, Power BI. Use of additional software to support social media activities, e.g., Canva, video editing apps, and Photoshop.
- Any other reasonable duties as required.
Skills, Knowledge and Experience
- Previous experience in Administration or PA experience or in a project management role
- Proactive, capable of working as part of the team and on your own initiative
- Demonstrate excellent standards of customer care
- Demonstrate excellent communication and telephone skills.
- Have strong organisational, administrative and multi-tasking skills
- Excellent IT skills including but not limited to Microsoft Word, Excel, and PowerPoint
- Demonstrate excellent levels of accuracy and attention to detail
- Knowledgeable and interested in social media trends
- Creative eye for video content and photography
- Experience in editing and use of additional apps that can support digital activity—Canva, Photoshop, etc.
- Willing to adapt to new ideas and initiatives and to make constructive suggestions as appropriate
Savills Ireland is an equal opportunity employer. We aim to attract, recruit, and retain the best people from the widest possible pool of talent. We are committed to creating an inclusive and diverse working environment for all employees, striving to be an organization that does not discriminate, values everyone’s talents and abilities, and where diversity is positively promoted.
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StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Operations Administrator - Cityside Leisure and Retail Park in Belfast
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Savills, may even transition seasonal workers into permanent positions if you impress them!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Savills that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Savills will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Savills and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Savills
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Savills, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Savills!
