Occupier Facilities Manager - Finsbury Circus House, London

Occupier Facilities Manager - Finsbury Circus House, London

London Full-Time 43200 - 72000 £ / year (est.) No working from home possible
Savills

At a Glance

  • Tasks: Lead operational management and ensure high-quality service for Savills clients and tenants.
  • Company: Join Savills, a leading property management company known for its commitment to excellence.
  • Benefits: Enjoy competitive pay, professional development opportunities, and a supportive work environment.
  • Other info: Full-time role with flexible hours and opportunities for career growth.
  • Why this job: Make a real impact in property management while developing your skills in a dynamic team.
  • Qualifications: NEBOSH or IOSH qualifications are essential; experience in property management is a plus.

The predicted salary is between 43200 - 72000 £ per year.

Occupier Facilities Manager - Finsbury Circus House, London

Join to apply for the Occupier Facilities Manager - Finsbury Circus House, London role at Savills

Occupier Facilities Manager - Finsbury Circus House, London

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Purpose of the Role
To assist the Senior Occupier FM in the delivery of high quality management service, for the benefit of Savills clients’ and tenants’. The Occupier Facilities Manager is to take a lead role in the operational management of Savills property.

Purpose of the Role
To assist the Senior Occupier FM in the delivery of high quality management service, for the benefit of Savills clients’ and tenants’. The Occupier Facilities Manager is to take a lead role in the operational management of Savills property.
Key Responsibilities

  • Ensure that the Operation Reporting System (“Compass”) and Datastation Health & Safety systems are up to date and complete at all times.
  • Ensure compliance with all legal and statutory requirements, including Health and Safety. NEBOSH or IOSH qualifications or commitment to the same is essential.
  • Prepare each site for risk assessments maintaining a minimum compliance rating of 85%.
  • Ensure that a full set of risk assessments is held at each property and on Datastation and action plans are implemented, diligently and competently at all times.
  • Ensure that quarterly checklists are completed and uploaded on to Datastation, within the appropriate time scales
  • Inspect all properties on frequency specified by the FMA.
  • To act as a mentor to FM Apprentices and ensure that their development and progression is managed to allow them the best chance of success.
  • Work with Savills Pathways to develop individual training plans for all Assistant Facilities Managers and FM Apprentices within your region and hold regular review meetings to monitor progress and performance.
  • Record utility consumption, at all sites and update Optima/Compass accordingly.
  • Ensure that high site standards, in respect of cleaning, repair and presentation are achieved and maintained at all times, within property budgets.
  • Visit each client on a quarterly basis or as often as the management contract dictates and report / resolve any issues.
  • In the event of emergency situations, to act as first point of contact for Savills Helpdesk, attend property as soon as is possible and report back to relevant personnel whilst co-coordinating third party stakeholders to reach a speedy resolution.
  • Evaluate existing contractual relationships and ensure that the service provided by contractors, is in line with the agreed specification. Ensure that any shortcomings in service delivery, are dealt with swiftly and reported back to the Senior Occupier Facilities Manager.
  • Assist in the preparation of the annual service charge budget by completing a 1st draft with explanatory notes detailing your recommendations and financial requests to ensure the CRM is aware of all operational needs for each managed property.
  • First approver of all expenditure invoices, track spend against budget through the service charge year and advise the management surveyor of any deviations from budget (positive or negative) in early course.
  • Own all draft’s on the service charge reconciliation.
  • Monitor Client expenditure and ensure that invoices are approved in a timely manner via Proactis / Elogbooks.
  • Prepare and implement contingency plans, to ensure adequate and suitable site attendance, including cover for holidays, training and sickness.
  • Production and co-ordination of information, in line with Savills and client requirements.
  • Promotion of the Occupier service line, keeping on the pulse with business development opportunities, including pitching and proposing services to clients.
  • Lead the mobilisation and demobilisation of properties within allocation.
  • Carry out annual appraisals for any SMR site staff that are based on your sites within the time scales given and ensure that 6 monthly reviews are completed.
  • Manage all site personnel on a day to day basis under your leadership, monitoring performance, developing skills, addressing any performance or conduct issues and tracking workloads, by carrying out regular meetings in line with Savills policies.
Essential
Skills, Knowledge and Experience
  • Self-motivated individual with excellent interpersonal skills.
  • Excellent organisational and time management skills with a degree of flexibility.
  • Ability to handle a large number of projects with a broad range of customers, suppliers, and property owners.
  • Experience and knowledge of achieving high standards in property management.
  • Knowledge and understanding in preparation of service charge budgets; ensuring agreed times and costs are adhered to.
  • NEBOSH or IOSH Managing Safely qualifications.
  • Strong overall experience in a similar environment.
Working Hours - 09:00-17:30
Please see our Benefits Booklet for more information.

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Management and Manufacturing

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Occupier Facilities Manager - Finsbury Circus House, London employer: Savills

Savills is an exceptional employer, offering a dynamic work environment in the heart of London at Finsbury Circus House. With a strong focus on employee development, Savills provides tailored training plans and mentorship opportunities, ensuring that team members can grow their careers while delivering high-quality management services. The company fosters a collaborative culture that values innovation and excellence, making it an ideal place for those seeking meaningful and rewarding employment.

Savills

Contact Details:

Savills Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Occupier Facilities Manager - Finsbury Circus House, London

Tip Number 1

Familiarise yourself with the key responsibilities outlined in the job description. Understanding the operational management aspects and compliance requirements will help you demonstrate your knowledge during interviews.

Tip Number 2

Network with current or former employees of Savills, especially those in facilities management roles. They can provide valuable insights into the company culture and expectations, which can be beneficial for your application.

Tip Number 3

Prepare to discuss your experience with health and safety regulations, particularly NEBOSH or IOSH qualifications. Be ready to share specific examples of how you've ensured compliance in previous roles.

Tip Number 4

Showcase your leadership skills by preparing examples of how you've mentored or developed team members in the past. This is crucial as the role involves managing site personnel and supporting FM Apprentices.

We think you need these skills to ace Occupier Facilities Manager - Finsbury Circus House, London

NEBOSH or IOSH qualifications
Health and Safety Compliance
Risk Assessment Management
Operational Management
Budget Preparation and Management
Interpersonal Skills
Organisational Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights relevant experience in facilities management, particularly any roles where you've managed operational tasks or compliance with health and safety regulations. Use keywords from the job description to align your skills with what Savills is looking for.

Craft a Compelling Cover Letter:In your cover letter, express your enthusiasm for the role and explain how your background makes you a perfect fit. Mention specific experiences that demonstrate your ability to manage properties effectively and your commitment to high standards in service delivery.

Highlight Relevant Qualifications:If you have NEBOSH or IOSH qualifications, make sure to mention them prominently in your application. If you're committed to obtaining these qualifications, state this clearly as well, as it shows your dedication to professional development.

Showcase Leadership Skills:Since the role involves mentoring FM Apprentices and managing site personnel, include examples of your leadership experience. Discuss how you've successfully developed team members or handled performance issues in previous roles.

How to prepare for a job interview at Savills

Know Your Responsibilities

Familiarise yourself with the key responsibilities of the Occupier Facilities Manager role. Be prepared to discuss how your previous experience aligns with tasks such as managing operational systems, ensuring compliance with health and safety regulations, and mentoring apprentices.

Demonstrate Your Qualifications

Highlight any relevant qualifications, especially NEBOSH or IOSH certifications. If you are in the process of obtaining these, express your commitment to completing them and how they will enhance your ability to perform in the role.

Showcase Your Interpersonal Skills

As this role requires excellent interpersonal skills, be ready to provide examples of how you've successfully managed relationships with clients, contractors, and team members in the past. This will demonstrate your ability to handle diverse stakeholders effectively.

Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving abilities. Think about past experiences where you had to manage emergencies or resolve conflicts, and be ready to explain your thought process and the outcomes.