At a Glance
- Tasks: Support and enhance the Yardi Voyager platform while providing top-notch technical assistance.
- Company: Join Savills, a leading global real estate services provider with a collaborative spirit.
- Benefits: Enjoy 25-30 days annual leave, private medical scheme, and career development opportunities.
- Other info: Dynamic role with excellent growth potential in a supportive environment.
- Why this job: Make a real impact by improving user experience across multiple countries and portfolios.
- Qualifications: Technical support experience and strong communication skills are essential.
The predicted salary is between 32022 - 39138 £ per year.
As a Yardi Support Analyst, you will play a key role in supporting and enhancing the Yardi Voyager platform across Savills' Middle East operations. Acting as the primary point of contact for system users, you will provide technical support, manage incidents and service requests, maintain system administration activities, and drive continuous improvement initiatives.
Working closely with Property Management, Finance, Client Accounting, Facilities Management, IT teams, and external support partners, you will ensure the platform operates effectively, delivers high-quality data and reporting, and supports business objectives across multiple countries and portfolios. You will also contribute to the evolution of the Yardi support function by improving service desk processes, strengthening stakeholder engagement, and helping to deliver an outstanding user experience.
What we offer you:
- Career and Professional Development
- 25-30 Days Annual Leave, depending on grade
- Life Assurance
- Private Medical Scheme
- Virtual GP
- Global Mobility Scheme
- Rewards Platform
- Company Pension Scheme
- Enhanced Incremental Annual Leave
Recruitment agencies: Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid. Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.
Yardi Support Analyst in London employer: Savills
Savills is an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation within the dynamic real estate sector. Employees benefit from comprehensive professional development opportunities and a supportive environment that encourages personal growth, making it an ideal place for those looking to make a meaningful impact in B2B marketing.
StudySmarter Expert Advice🤫
We think this is how you could land Yardi Support Analyst in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Savills values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Savills might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Savills!
✨Direct Apply to Savills
Let's not forget to apply directly through the Savills website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Yardi Support Analyst in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Savills.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Savills. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Savills
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
