Property Manager: Frontline Tenant Relations & Compliance in London

Property Manager: Frontline Tenant Relations & Compliance in London

London Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Savills

At a Glance

  • Tasks: Manage tenant relations, organise repairs, and ensure property compliance.
  • Company: Join Savills, a leading property management firm with a strong reputation.
  • Benefits: Enjoy 25-30 days annual leave, private medical scheme, and career development.
  • Other info: Dynamic role managing diverse properties with excellent growth opportunities.
  • Why this job: Make a real difference in tenants' lives while developing your career in property management.
  • Qualifications: Strong communication skills and a passion for property management.

The predicted salary is between 30000 - 40000 £ per year.

Role Overview

  • Liaising with tenants on maintenance issues and organising timely repairs.
  • Attending properties six monthly and/or annually to complete property inspections to ensure that there are no H&S issues that the landlord needs to resolve in line with HHSRS and that residents are keeping the property in a satisfactory condition and in line with the terms of their agreement.
  • Liaising with tenants on ad hoc tenancy matters.
  • Keeping all Statutory Health and Safety inspections up to date both within the tenants' demise and within the blocks in which the flats are situated.
  • Responsibility for ensuring the timely payment of rents and collection of arrears.
  • Liaison with tenants over internal and external redecoration of common parts.
  • Undertaking minor works between tenancies and liaising with Savills projects team for larger scale works.

What we offer you:

  • Career and Professional Development
  • 25-30 Days Annual Leave, depending on grade
  • Life Assurance
  • Private Medical Scheme
  • Virtual GP
  • Global Mobility Scheme
  • Rewards Platform
  • Company Pension Scheme
  • Enhanced Incremental Annual Leave

Team Overview

This opening for a Property Manager in our City office is a fantastic opportunity to manage circa 150 individual demises occupied by Market Let and Statutory tenants for a prestigious client along with undertaking block management duties.

Property Manager: Frontline Tenant Relations & Compliance in London employer: Savills

Savills is an exceptional employer that prioritises career and professional development, offering a generous annual leave package of 25-30 days, alongside comprehensive benefits such as private medical schemes and life assurance. Our vibrant work culture in the City office fosters collaboration and growth, making it an ideal environment for Property Managers to thrive while managing prestigious properties and ensuring tenant satisfaction.

Savills

Contact Details:

Savills Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Property Manager: Frontline Tenant Relations & Compliance in London

Tip Number 1

Get to know the company culture! Before your interview, do a bit of research on Savills. Check out their social media and website to understand their values and what they look for in a Property Manager. This will help you tailor your responses and show that you're genuinely interested.

Tip Number 2

Practice makes perfect! Prepare for common interview questions related to tenant relations and compliance. Think about your past experiences and how they relate to the role. We recommend doing mock interviews with friends or family to build your confidence.

Tip Number 3

Show off your communication skills! As a Property Manager, you'll be liaising with tenants regularly. During your interview, make sure to demonstrate your ability to communicate clearly and effectively. Use examples from your previous roles to highlight your interpersonal skills.

Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in the interviewer's mind. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the Property Manager role.

We think you need these skills to ace Property Manager: Frontline Tenant Relations & Compliance in London

Tenant Liaison
Property Inspections
Health and Safety Compliance
HHSRS Knowledge
Rent Collection
Arrears Management
Project Coordination

Some tips for your application 🫡

Read the Job Spec Thoroughly:Before you dive into your application, make sure to read the full job specification. It’s packed with details about what we’re looking for and will help you tailor your application to stand out.

Show Your Communication Skills:As a Property Manager, you'll be liaising with tenants regularly. Make sure your written application reflects your communication skills. Use clear, concise language and don’t shy away from showcasing your ability to handle tenant relations.

Highlight Relevant Experience:When detailing your experience, focus on roles that involved property management or tenant relations. We want to see how your background aligns with the responsibilities outlined in the job description.

Apply Through Our Website:To ensure your application gets the attention it deserves, apply directly through our careers website. This way, we can easily track your application and get back to you quicker!

How to prepare for a job interview at Savills

Know Your Stuff

Make sure you understand the key responsibilities of a Property Manager, especially around tenant relations and compliance. Brush up on relevant legislation like HHSRS and be ready to discuss how you would handle maintenance issues or health and safety inspections.

Showcase Your Communication Skills

As this role involves liaising with tenants, demonstrate your communication skills during the interview. Prepare examples of how you've effectively resolved tenant issues in the past or how you’ve managed difficult conversations.

Be Ready for Scenario Questions

Expect scenario-based questions that test your problem-solving abilities. Think about potential situations you might face, such as dealing with late rent payments or coordinating repairs, and outline your approach to resolving them.

Highlight Your Organisational Skills

This role requires managing multiple properties and ensuring compliance with various regulations. Be prepared to discuss how you stay organised, manage your time effectively, and keep track of important deadlines and inspections.