At a Glance
- Tasks: Coordinate lettings for 166 stylish apartments and ensure a smooth tenant experience.
- Company: Join a vibrant team at Sienna House in Sutton, focused on customer satisfaction.
- Benefits: Flexible hours, competitive salary, and potential bonuses up to £10,000.
- Other info: Dynamic role with opportunities for personal growth and community engagement.
- Why this job: Make a real difference in residents' lives while developing your career in property management.
- Qualifications: Experience in lettings negotiation preferred; must be organised and outgoing.
The predicted salary is between 31500 - 38500 £ per year.
Purpose of the Role
To facilitate all New Lets and Rent Increases for 166 Built to Rent (BTR) apartments at Sienna House as part of a site-based team.
Key Responsibilities
- To act as first point of contact for new letting applications, responding in a timely manner to all new enquiries.
- Achieving client set KPI’s and targets.
- Arranging and conducting property viewings.
- Negotiating and processing offers.
- Completing applicant vetting and deal administration as appropriate including ID Checks and Right to Rent.
- Negotiating and managing rent increases.
- Working alongside the lettings managers to develop strategy and incentives.
- Working alongside central Tenancy Progression team to complete deals.
- Provide required lettings data for commentary for centralised reporting.
- Regularly updating property advertisements on portals and social media appropriate
- Performing pre void inspection reporting to property management team on presentation and condition of apartments.
- Arranging void works including but not limited to inventories, cleans and light maintenance.
- Prioritise customer service, ensuring residents and applicants have the best possible experience, and become our ambassadors.
- Support resident events and activities.
- Responding to additional resident queries and concerns where required.
- Meet and greet with new tenants, providing keys, new tenancy information and apartment orientation tours and pre -arranging check in reporting.
In addition to the tasks described above, the job holder may be required to carry out other duties as may reasonably be required from time to time.
Skills, Knowledge and Experience
- Proven experience in Lettings Negotiation/Management (BTR preferred but not essential)
- Up to date knowledge of appropriate Regulation and Legislation
- Excellent written and spoken etiquette
- Common sense approach
- Ability to think on their feet and make considered decisions
- Outgoing, warm and friendly personality
- Organised, meticulous, tenacious
- IT literate and social media savvy
- Working Hours - 30 hours - Flexible Hours
- Salary - Basic Salary up to £24,000.00p/a (Up to 10% discretionary bonus)
Commission offered up to £10,000.00p/a based on KPIs.
- #LI-DNI
- #J-18808-Ljbffr
Lettings Coordinator - 30hrs/wk (Flexible Hours) - Sienna Hse, Sutton employer: Savills
Savills is an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation within the dynamic real estate sector. Employees benefit from comprehensive professional development opportunities and a supportive environment that encourages personal growth, making it an ideal place for those looking to make a meaningful impact in B2B marketing.
StudySmarter Expert Advice🤫
We think this is how you could land Lettings Coordinator - 30hrs/wk (Flexible Hours) - Sienna Hse, Sutton
✨Get Friendly with Local Agents
In the real-estate game, networking is crucial. Head down to local property viewings or open houses and chat up the agents. Get to know them, they could have leads on part-time gigs or internships that aren’t even advertised yet!
✨Use Community Boards
Check out community boards or online local forums like Facebook groups specifically for your area’s real estate market. Often, agents or property management companies post about part-time roles that might not make it to the big job sites.
✨Join Real Estate Meetups
Look for local real estate meetups or networking events; these are gold mines for meeting potential employers and learning about new opportunities. Don’t be shy—put yourself out there and show your enthusiasm for real estate!
✨Browse Savills for Part-Time Openings
Make sure to regularly check out our website at Savills. We often list part-time positions straight from the source, and applying through our site can sometimes give you an advantage. Always keep an eye on those listings!
We think you need these skills to ace Lettings Coordinator - 30hrs/wk (Flexible Hours) - Sienna Hse, Sutton
Some tips for your application 🫡
Show Off Your Local Knowledge:In real estate, knowing the area is key! Make sure your CV highlights any experience you have in the local market or community. Whether it’s part-time work in the area or even a few local projects, show us you're in the know!
Highlight Your Communication Skills:Part-time roles in real estate rely heavily on strong communication, both written and verbal. In your cover letter, give examples of how you’ve communicated effectively in previous roles. We're looking for confident communicators who can work with our clients smoothly.
Be Flexible with Your Availability:As you're applying for a part-time role, it's important to communicate your availability clearly. Let us know when you can work, especially during weekends or evenings. This helps us understand how you fit into our current team structure.
Customize Your Application for Us!:Don’t just send out the same CV everywhere! Tailor your application specifically for Savills and the role of Lettings Coordinator - 30hrs/wk (Flexible Hours) - Sienna Hse, Sutton. Mention how your skills will contribute to our mission and why you’re excited to be part of our team. We're eager to see what makes you a great match!
How to prepare for a job interview at Savills
✨Know Your Local Market
As someone looking to step into the real estate game, it's crucial for us to know the local property market inside out. Brush up on the trends, average property prices, and the type of clients in your area. This shows Savills that you're not just looking for a part-time gig but are genuinely interested in making a difference in the local scene.
✨Be Ready for Scenario Questions
In a real estate interview, we might face role-play or scenario questions designed to gauge our problem-solving skills. Think about potential client scenarios, like handling a difficult buyer or negotiating prices, and prepare to discuss how you'd manage those situations. This will show Savills that we can think on our feet!
✨Show Your Value-Added Skills
Even though it's a part-time position, we should highlight any additional skills or tools we bring to the table—think social media savvy or familiarity with property management software. If you've done any relevant coursework or have insights from internships, let’s weave those into the conversation to show our potential value to Savills.
✨Prepare Your Availability Wisely
Since this is a part-time role, it's key for us to clearly articulate our availability during the interview. Think about peak hours when clients need us and how our flexibility could benefit Savills. It shows we're committed to being there when needed while balancing our other commitments.
