At a Glance
- Tasks: Provide exceptional customer service at various corporate and residential locations.
- Company: Join Savills, a leading name in property management with a friendly atmosphere.
- Benefits: Flexible working hours, competitive pay, and opportunities for personal growth.
- Other info: Enjoy a dynamic role with varied shifts to fit your lifestyle.
- Why this job: Experience diverse environments while making a positive impact on clients' experiences.
- Qualifications: Friendly, adaptable, and reliable individuals with a passion for customer service.
The predicted salary is between 24000 - 30000 £ per year.
Join our Front of House Cover Team at Savills Were looking for friendly, professional, reliable and adaptable people to join our Front of House Support team, covering for all absences in our elegant residential developments and premium office buildings.
Our Cover Team offers plenty of variety, with opportunities to work across corporate receptions, residential developments, or a mix of both.
Were looking for people who are flexible, dependable and comfortable adapting to different locations, teams and working environments, while always delivering a high standard of customer service.
We offer a range of contract options to suit your personal lifestyle and preferences: full-time and flexible zero-hours roles, Monday - Friday, Monday - Sunday, day shifts and night shifts, 4 days on - 4 days off.
You can work any of these shifts, or you can opt to work a certain shift pattern.
However, due to the nature of the cover team role, you will be working on different sites, each with their different operating hours, and as such a full time role will be a minimum of 40 hours per week with an expectation of flexibility to do overtime - mostly 45 to 50 hours per week, but also on the rare occasion 12 hour shifts.
However, the 12 hour shift pattern is usually in 4 days on duty and 4 days off.
As part of Savills, youll also have access to a fantastic range ...
Corporate Receptionist employer: Savills
SAVILLS is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Greater London. With generous benefits including 25-30 days of annual leave, a private medical scheme, and a robust pension plan, employees are well-supported in their professional growth and personal well-being. The opportunity to work on high-profile property developments ensures that every team member can make a meaningful impact while advancing their career in a vibrant and fast-paced environment.
StudySmarter Expert Advice🤫
We think this is how you could land Corporate Receptionist
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Savills. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Savills before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Corporate Receptionist
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Savills:Your cover letter is your chance to shine! Tell us why you want to work at Savills specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Savills!
How to prepare for a job interview at Savills
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
