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- Tasks: Manage client utility accounts and ensure prompt resolution of queries.
- Company: Join Savills, a global leader in property management with a collaborative culture.
- Benefits: Enjoy 25-30 days annual leave, private medical scheme, and career development opportunities.
- Why this job: Make a real impact by ensuring portfolio completeness and reducing risk.
- Qualifications: Strong communication skills and experience in managing client accounts.
- Other info: Hybrid role with excellent career growth and a supportive team environment.
The predicted salary is between 30000 - 40000 £ per year.
The Senior Bureau Services Co‑Ordinator is responsible for managing client utility accounts, ensuring that tickets and queries are addressed promptly and efficiently. This role requires close collaboration with internal teams and external stakeholders to deliver high‑quality service and achieve portfolio completeness.
A key aspect of the position involves actively contributing to knowledge sharing within the Bureau team, supporting continuous improvement, consistency, and the upskilling of colleagues. This is a hybrid role, with an expectation of working three days per week in the office to support collaboration, communication, and effective team working.
What we offer you:
- Career and Professional Development
- 25-30 Days Annual Leave, depending on grade
- Life Assurance
- Private Medical Scheme
- Virtual GP
- Global Mobility Scheme
- Rewards Platform
- Company Pension Scheme
- Enhanced Incremental Annual Leave
The Energy team sits within the Savills Property Management (PM) Division and provides an energy bureau and procurement service to the Property Management client portfolio. This role plays a crucial part in ensuring portfolio completeness and reducing risk by proactively managing queries and minimising missing invoices and reducing debt.
To be eligible to apply for this role you must hold your own right to work in the UK. Our employees act with honesty and integrity so we expect the same from you.
Senior Bureau Co-ordinator in Cardiff employer: Savills
Contact Detail:
Savills Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Bureau Co-ordinator in Cardiff
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Savills on LinkedIn. A friendly chat can give you insider info about the company culture and maybe even a referral.
✨Tip Number 2
Prepare for the interview by understanding the role inside out. Familiarise yourself with the energy sector and how it relates to property management. Show us you’re not just another candidate, but someone who’s genuinely interested in making an impact!
✨Tip Number 3
Practice your responses to common interview questions, especially those around teamwork and problem-solving. We want to see how you handle challenges and collaborate with others, so be ready to share specific examples.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in our minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team.
We think you need these skills to ace Senior Bureau Co-ordinator in Cardiff
Some tips for your application 🫡
Read the Job Spec Carefully: Before you dive into your application, make sure to read the full job specification. It’ll give you a clear idea of what we’re looking for and help you tailor your application to stand out.
Show Your Collaborative Spirit: Since this role involves working closely with internal teams and external stakeholders, highlight any experiences where you’ve successfully collaborated with others. We love seeing teamwork in action!
Emphasise Your Problem-Solving Skills: As a Senior Bureau Co-ordinator, you’ll need to manage queries and ensure everything runs smoothly. Share examples of how you’ve tackled challenges in the past and improved processes – we’re all about continuous improvement!
Apply Through Our Website: We encourage you to apply directly through our careers website. It’s the best way to ensure your application gets to us without any hiccups. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Savills
✨Know Your Stuff
Make sure you understand the role of a Senior Bureau Co-ordinator inside out. Familiarise yourself with managing client utility accounts and how to handle tickets and queries efficiently. Brush up on your knowledge of the energy sector and any relevant regulations, as this will show your commitment and expertise.
✨Showcase Your Team Spirit
Since this role involves collaboration with internal teams and external stakeholders, be ready to discuss examples of how you've worked effectively in a team before. Highlight your communication skills and how you contribute to knowledge sharing and continuous improvement within a team setting.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing missing invoices or reducing debt. Think of real-life examples from your past experiences where you successfully navigated similar challenges, and be prepared to explain your thought process.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, ongoing projects, or how success is measured in this role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.