At a Glance
- Tasks: Manage tenant accounts, collections, and reconciliations in a dynamic property management team.
- Company: Join a leading property management firm in Belfast with a client-focused approach.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Opportunity for career growth in a fast-paced, collaborative setting.
- Why this job: Make a real impact by ensuring smooth financial operations and client satisfaction.
- Qualifications: Strong communication skills and experience in finance or accounts receivable preferred.
The predicted salary is between 30000 - 40000 £ per year.
The role involves working within the Property Management Accounts department on a client-focused team. You will be responsible for collections, receipt allocations and reconciliation of accounts while adhering to the company’s credit policies and procedures. Liaising with a large number of Clients and Tenants is a daily requirement and therefore a high level of professionalism must be maintained at all times. This role will be based at our Belfast office, Longbridge House, 16-24 Waring Street, Belfast.
Key Responsibilities
- Treasury Administration
- Downloading bank file details, identification and allocating high volume of receipts daily; performing daily reconciliations from bank to our Yardi accounting system.
- Management of internal bank transfers via Yardi and Salesforce systems.
- Tenant account adjustments instructed by Property Managers and Client Accountants.
- Assisting Property Managers with tenant arrears, flagging short payments, suspense items and unallocated cash.
- Complying with and delivering accurate and on-time month end finance close on AR function.
- Query resolution, engaging with tenants, clients, colleagues as required.
- Assisting Client Accountants to ensure all postings are correct and enable them to action PTCs (payments to client) within agreed timeline.
- Other ad hoc reporting and analysis as required.
- Credit Control
- Maintain and manage large volume of debtor accounts.
- Responsible for the timely collection of Rent/Service Charge/Insurance and all other demands issued via telephone, email and/or letter.
- Provide tenants with copy invoices/statement of accounts, carrying out account reconciliations.
- Deal with tenant queries and resolve in an efficient and professional manner to facilitate payment, if necessary, forward onto the relevant teams and ensure follow up is actioned for resolution.
- Ensure Tenant accounts are frequently updated with Credit Control notes that are comprehensive and easy for all system users to read.
- Ensure Debt classifications are maintained and updated across your portfolio.
- Ensure tenant contact details are up to date i.e. Tenant name/Telephone numbers/Email Addresses.
- Preparation of monthly reconciliations of debtor accounts.
- Escalate collection matters as soon as possible to the appropriate Property Manager, Client Accountant or the Credit Control Manager.
- Continuous review of collection procedures within your department.
- Organise monthly Debtors meeting with the Property Managers to ensure arrears are reviewed and any queries are resolved, or transparent actions are agreed.
- Recommend payment plans for outstanding debts in keeping with Client and Property Managers expectations.
- Assist with client reporting.
- Help develop and use KPIs and metric based reporting to monitor performance (internal and external) to ensure SLAs, and Clients expectations are met or exceeded.
- Responsible for posting and allocation of payments relating to your portfolio.
- Work closely with the tenants, the Property Managers / Client Accountants to ensure unallocated/unidentified cash is continuously reviewed and kept to a minimum.
- Ensure internal account transfers are actioned weekly and approved by the relevant team.
Systems in operation, to be used to carry out the role:
- Microsoft Office - Intermediate level or above
- Property Management accounts system Yardi Voyager.
- Property Management task management system Salesforce.
- Access Pay and various Banking on-line portals.
Skills, Knowledge
Accounts Receivable Specialist - Belfast TLNT1_NI employer: Savills
As an Accounts Receivable Specialist at our Belfast office, you will join a dynamic and client-focused team within the Property Management Accounts department, where professionalism and collaboration are at the heart of our work culture. We offer competitive benefits, opportunities for professional growth, and a supportive environment that encourages continuous improvement and innovation. Our Belfast location not only provides a vibrant city atmosphere but also fosters a strong sense of community among employees, making it an excellent place to build a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Accounts Receivable Specialist - Belfast TLNT1_NI
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for an Accounts Receivable Specialist role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Familiarise yourself with their credit policies and procedures, as well as the tools they use like Yardi and Salesforce. This will show you're genuinely interested and ready to hit the ground running.
✨Tip Number 3
Practice your communication skills! Since you'll be liaising with clients and tenants regularly, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our team at StudySmarter!
We think you need these skills to ace Accounts Receivable Specialist - Belfast TLNT1_NI
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Accounts Receivable Specialist role. Highlight your experience with collections, reconciliations, and any relevant software like Yardi or Salesforce. We want to see how your skills match what we're looking for!
Showcase Your Professionalism:Since this role involves liaising with clients and tenants, it's crucial to demonstrate your professionalism in your application. Use a clear and concise tone, and make sure to proofread for any errors. We appreciate attention to detail!
Highlight Relevant Experience:In your cover letter, focus on your previous experience in credit control and managing debtor accounts. Share specific examples of how you've successfully resolved queries or improved collection processes. We love seeing real-life achievements!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen on joining our team at StudySmarter!
How to prepare for a job interview at Savills
✨Know Your Numbers
As an Accounts Receivable Specialist, you'll be dealing with a lot of figures. Brush up on your financial terminology and be ready to discuss your experience with collections, reconciliations, and any relevant software like Yardi or Salesforce. This will show that you’re not just familiar with the role but also confident in handling the responsibilities.
✨Demonstrate Professionalism
Since this role involves liaising with clients and tenants, it’s crucial to showcase your professionalism during the interview. Prepare examples of how you've handled difficult conversations or resolved queries efficiently in the past. This will highlight your ability to maintain a high level of professionalism, which is key for this position.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about times when you had to manage tenant arrears or deal with unallocated cash. Be ready to explain your thought process and the steps you took to resolve these issues, as this will demonstrate your practical knowledge and approach to challenges.
✨Show Your Team Spirit
This role requires collaboration with Property Managers and Client Accountants. Be prepared to discuss how you’ve worked effectively in a team setting before. Highlight any experiences where you organised meetings or contributed to collective goals, as this will show that you can work well within their client-focused team.
