At a Glance
- Tasks: Manage property viewings, assist clients, and support the sales team in a dynamic environment.
- Company: Join Savills, a trusted name in real estate with a collaborative culture.
- Benefits: Enjoy flexible working, wellbeing support, and a healthy work-life balance.
- Other info: Great opportunity for career growth in a fast-paced, supportive team.
- Why this job: Be the first point of contact for buyers and make a real impact in property sales.
- Qualifications: Proactive attitude, strong communication skills, and a willingness to learn.
The predicted salary is between 30000 - 40000 £ per year.
Role Overview
Your day‑to‑day workload will be varied, consisting of anything from arranging viewings, taking property details for market appraisals, registering buyers' requirements and updating our clients on the progress of their property sales, to name but a few. As well as this you will also be assisting the Sales team with carrying out property viewings in and around the Clapham and surrounding areas.
Team Overview
Savills' culture is one of trust and respect, teamwork and collaboration. Our teams and our clients benefit when we work together, listening to and learning from each other. Above all, we value the motivation of our people. This is evidenced by our wellbeing offer, our capability to facilitate flexible working and our support to enjoy a healthy work life balance.
Key Responsibilities of the Role
- A possible, first point of contact for new and existing buyers/clients
- Marketing support – setting up property files in readiness for advertising, including completion of due diligence in line with AML/KYC Savills Policies, coordinating & working with our clients and 3rd party brochure companies, organising property previews for the office‑based & viewing teams in readiness of advertising.
- Creating new applicant files and maintaining buyer relationships, for our extensive database
- Invoicing
- Contacting warm leads via email and telephone (circa 65% of the role)
- Updating the sales team with potential leads for both active buyers and prospective vendors
- Screening potential buyers for suitability
- Professional and respectful manner fitting of a Savills representative
- Comply with Savills Code of Conduct and Policies.
Additional responsibilities
- Effective coordination of third party requests such as surveys
- Supporting the Office Manager with reporting and achieving KPI's
- Occasional local property viewings
- Updating solicitors and agents on chain details
Skills, Knowledge and Experience
Experience
- Previous applicant management/negotiator experience welcome, but not essential.
Skills and Knowledge
- Proactive: takes initiative within active applicant management
- Detail‑oriented: meticulous in sourcing and recording accurate data
- Strong team player who builds relationships and consults with others, quickly establishes trust and credibility
- Ability to work concurrently on multiple projects
- Strong communication skills, both verbal and written
- Excellent telephone manner, administration and IT skills
- Strong organisational skills and communication skills both verbal and written
- Previous sales and/or sales/administrative experience in a fast‑paced environment
- A great work ethic, with a positive, driven attitude
- The confidence to initiate quality conversation to extract relevant information from people
- Full UK driving licence
Assessment applicants can expect during selection
- 2‑stage interview
- Occupational Behavioural Questionnaire
Applicant Manager and Viewing Assistant employer: Savills
At Savills, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Clapham that fosters collaboration and respect among team members. Our commitment to employee wellbeing is reflected in our flexible working arrangements and emphasis on maintaining a healthy work-life balance, while also providing ample opportunities for professional growth and development within the property sector. Join us to be part of a motivated team that values your contributions and supports your career aspirations.
StudySmarter Expert Advice🤫
We think this is how you could land Applicant Manager and Viewing Assistant
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Savills.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Savills? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Savills's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Applicant Manager and Viewing Assistant
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Applicant Manager and Viewing Assistant role at Savills, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Savills
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Savills operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Savills. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Savills.
