At a Glance
- Tasks: Lead a team to deliver exceptional guest experiences and manage front-of-house operations.
- Company: Join Savills plc, a leader in property management with a focus on excellence.
- Benefits: Enjoy competitive pay, career development, and a vibrant work environment.
- Other info: Dynamic role with opportunities to organise exciting events and promotions.
- Why this job: Be the face of a prestigious company and create memorable experiences for guests.
- Qualifications: Must have 5-star customer service experience and strong communication skills.
The predicted salary is between 31500 - 38500 £ per year.
Savills plc is seeking a Front of House Manager based at Ropemaker Place. The role focuses on maintaining a pristine reception and common areas, welcoming visitors, and supporting tenants and clients with high-caliber service. You will lead the FOH team, manage service partners, and organize events and app-based promotions for tenants.
The ideal candidate has substantial 5* customer service experience, a bubbly yet professional demeanor, excellent communication, and a proactive approach.
Five-Star Front of House & Guest Experience Manager in London employer: Savills Plc
Savills Belfast is an exceptional employer that fosters a collaborative and inclusive work culture, providing ample opportunities for professional growth within the property management sector. Employees benefit from a supportive team environment where experienced colleagues mentor newcomers, ensuring a high level of service to clients and tenants alike. With a commitment to diversity and continuous improvement, Savills offers a rewarding career path in a vibrant city known for its rich history and dynamic property market.
StudySmarter Expert Advice🤫
We think this is how you could land Five-Star Front of House & Guest Experience Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Savills Plc. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Savills Plc
Don't be shy about reaching out to Savills Plc directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Five-Star Front of House & Guest Experience Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Savills Plc and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Savills Plc
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
