At a Glance
- Tasks: Ensure security and safety through proactive patrolling and excellent customer service.
- Company: Join the Victoria Centre team, a vibrant hub for shopping and community engagement.
- Benefits: Enjoy flexible working hours, training opportunities, and a supportive team environment.
- Other info: Rolling rota includes weekends; ideal for students seeking part-time work.
- Why this job: Be an ambassador for a well-respected centre while gaining valuable experience in security and customer service.
- Qualifications: Must hold an SIA Licence and have strong communication and customer service skills.
The predicted salary is between 24000 - 36000 £ per year.
Purpose of the Role
As the Security Officer within the Security side of the business you will ensure exemplary standards in communication to our customers, retailers and team members and be an ambassador for Victoria Centre and our wider business.
Key Responsibilities
- Ensure the on-going security and safekeeping of the complex through proactive patrolling.
- Carry out duties in accordance with the Assignment Instructions.
- Deliver excellent customer service.
- Deter unauthorised personnel from gaining access to the complex.
- Liaise effectively with the Security Team Leader on a regular basis.
- Be aware of the obligations under the Health and Safety regulations concerning their own safety, that of their colleagues and tenants.
- Ensure that all roads and emergency access and exit points are kept free of obstructions and any unauthorised vehicles or obstructions are moved quickly and efficiently.
- Assist with fire alarm testing as required and have full knowledge of fire alarm procedures.
- Ensure only authorised personnel gain access to the service area.
- Subject to being fully licensed, operate the on-site CCTV equipment as required.
Skills, Knowledge and Experience
Essential:
- Good communication skills both verbal and written.
- Excellent customer service skills.
- Supportive and proactive team player.
- Smart professional appearance.
- SIA Licence holder.
- First aid qualification.
Desirable:
- Previous experience in customer facing role.
- First Aid certificate / Defibrillator Trained.
- CCTV Licence.
Working Hours - Rolling rota 5 out of 7 including weekends.
Security Officer - Victoria Centre in Nottingham employer: Savills Management Resources
At Savills Management Resources, we pride ourselves on being an excellent employer that fosters a collaborative and innovative work culture. Our commitment to employee growth is evident through ongoing training opportunities and a supportive environment that encourages professional development. Located in a vibrant area, we offer competitive benefits and the chance to make a meaningful impact in facilities management, ensuring our team members thrive both personally and professionally.
Contact Details:
Savills Management Resources Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer - Victoria Centre in Nottingham
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We think you need these skills to ace Security Officer - Victoria Centre in Nottingham
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Savills Management Resources. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Savills Management Resources.
How to prepare for a job interview at Savills Management Resources
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Savills Management Resources.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Savills Management Resources.
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You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Savills Management Resources.
