At a Glance
- Tasks: Ensure top-notch security and customer service at the shopping centre.
- Company: Join a dynamic team dedicated to safety and service excellence.
- Benefits: Earn £11.44/hour with flexible shifts and overtime opportunities.
- Why this job: Be a key player in creating a safe and welcoming environment for all.
- Qualifications: SIA Licence required; first aid training is a plus.
- Other info: 40 hours per week with various shifts, including nights.
Purpose of the Role As a Security Officer, also known as a Public Safety Officer, you will play an integral role in ensuring that consistently high standards of security, safety and customer service are delivered at all time to visitors, colleagues, retailers and visiting contractors. You will assist with the smooth running of the shopping centre and assist in any emergency situation which may occur. This involves providing visible security cover to the centre, handling enquiries and customer concerns, monitoring CCTV (where appropriate by suitably trained and licensed staff) and controlling contractors and deliveries. Key Responsibilities Providing a high standard of security To assist with any first aid requirements Provide a high standard of customer care Dealing with contractors, tenants & visitors in a professional/friendly manner Assist in the smooth running of the shopping centre Assist with any emergency situations that may occur Skills, Knowledge and Experience SIA Licence Required First in the Work Place Working Hours – 40 Hours per week – Various Shifts including night shift. Overtime hours also available. Salary – £11.44 per hour #LI-DNI Please see our Benefits Booklet for more information. …
Security Officer - Ocean Terminal employer: Savills Management Resources
Contact Detail:
Savills Management Resources Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer - Ocean Terminal
✨Tip Number 1
Familiarize yourself with the specific security protocols and emergency procedures relevant to shopping centers. This knowledge will not only help you during the interview but also demonstrate your commitment to safety and customer service.
✨Tip Number 2
Highlight any previous experience in customer service or security roles. Being able to showcase your ability to handle inquiries and concerns professionally will set you apart from other candidates.
✨Tip Number 3
Make sure to emphasize your SIA Licence and any first aid training you have completed. These qualifications are crucial for the role and show that you are prepared for the responsibilities involved.
✨Tip Number 4
Prepare for situational questions during the interview. Think about how you would respond to various scenarios, such as dealing with a difficult visitor or managing an emergency situation, to demonstrate your problem-solving skills.
We think you need these skills to ace Security Officer - Ocean Terminal
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Security Officer position. Understand the key responsibilities and required skills, such as the SIA Licence and first aid training, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in security or customer service roles. Provide specific examples of how you have handled emergency situations or provided excellent customer care.
Showcase Your Skills: Clearly outline your skills that align with the job requirements, such as communication, problem-solving, and teamwork. Mention your SIA Licence and any first aid qualifications prominently.
Proofread Your Application: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Savills Management Resources
✨Show Your Commitment to Safety
Emphasize your understanding of safety protocols and your commitment to maintaining a secure environment. Be prepared to discuss any previous experiences where you successfully handled safety concerns or emergencies.
✨Demonstrate Customer Service Skills
As a Security Officer, customer service is key. Share examples of how you've provided excellent service in past roles, especially in challenging situations. Highlight your ability to remain calm and professional while addressing customer inquiries.
✨Familiarize Yourself with the Role's Responsibilities
Make sure you understand the specific duties of a Security Officer at the Ocean Terminal. Research the shopping centre and be ready to discuss how you would handle various scenarios, such as dealing with contractors or managing emergency situations.
✨Prepare for Shift Work Questions
Since the role involves various shifts, be ready to discuss your availability and flexibility. Employers appreciate candidates who can adapt to different working hours, so express your willingness to work nights and overtime if needed.