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- Tasks: Lead operational management of properties and ensure high-quality service delivery.
- Company: Savills, a leading property management firm with a focus on client satisfaction.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Make a real impact in property management while developing your skills and career.
- Qualifications: NEBOSH or IOSH qualifications and strong organisational skills required.
- Other info: Dynamic work environment with mentorship opportunities for apprentices.
The predicted salary is between 36000 - 60000 £ per year.
Purpose of the Role
To assist the Senior Occupier FM in the delivery of high quality management service, for the benefit of Savills clients and tenants. The Occupier Facilities Manager is to take a lead role in the operational management of Savills property.
Key Responsibilities
- Ensure that the Operation Reporting System ("Compass") and Datastation Health & Safety systems are up to date and complete at all times.
- Ensure compliance with all legal and statutory requirements, including Health and Safety. NEBOSH or IOSH qualifications or commitment to the same is essential.
- Prepare each site for risk assessments maintaining a minimum compliance rating of 85%.
- Ensure that a full set of risk assessments is held at each property and on Datastation and action plans are implemented, diligently and competently at all times.
- Ensure that quarterly checklists are completed and uploaded on to Datastation, within the appropriate time scales.
- Inspect all properties on frequency specified by the FMA.
- Act as a mentor to FM Apprentices and ensure that their development and progression is managed to allow them the best chance of success.
- Work with Savills Pathways to develop individual training plans for all Assistant Facilities Managers and FM Apprentices within your region and hold regular review meetings to monitor progress and performance.
- Record utility consumption, at all sites and update Optima/Compass accordingly.
- Ensure that high site standards, in respect of cleaning, repair and presentation are achieved and maintained at all times, within property budgets.
- Visit each client on a quarterly basis or as often as the management contract dictates and report/resolve any issues.
- In the event of emergency situations, act as first point of contact for Savills Helpdesk, attend property as soon as possible and report back to relevant personnel whilst co-ordinating third party stakeholders to reach a speedy resolution.
- Evaluate existing contractual relationships and ensure that the service provided by contractors is in line with the agreed specification.
- Ensure that any shortcomings in service delivery are dealt with swiftly and reported back to the Senior Occupier Facilities Manager.
- Assist in the preparation of the annual service charge budget by completing a 1st draft with explanatory notes detailing your recommendations and financial requests to ensure the CRM is aware of all operational needs for each managed property.
- First approver of all expenditure invoices, track spend against budget through the service charge year and advise the management surveyor of any deviations from budget (positive or negative) in early course.
- Own all drafts on the service charge reconciliation.
- Monitor Client expenditure and ensure that invoices are approved in a timely manner via Proactis/Elogbooks.
- Prepare and implement contingency plans, to ensure adequate and suitable site attendance, including cover for holidays, training and sickness.
- Production and co-ordination of information, in line with Savills and client requirements.
- Promotion of the Occupier service line, keeping on the pulse with business development opportunities, including pitching and proposing services to clients.
- Lead the mobilisation and demobilisation of properties within allocation.
- Carry out annual appraisals for any SMR site staff that are based on your sites within the time scales given and ensure that 6 monthly reviews are completed.
- Manage all site personnel on a day to day basis under your leadership, monitoring performance, developing skills, addressing any performance or conduct issues and tracking workloads, by carrying out regular meetings in line with Savills policies.
Skills, Knowledge and Experience Essential
- Self-motivated individual with excellent interpersonal skills.
- Excellent organisational and time management skills with a degree of flexibility.
- Ability to handle a large number of projects with a broad range of customers, suppliers, and property owners.
- Experience and knowledge of achieving high standards in property management.
- Knowledge and understanding in preparation of service charge budgets; ensuring agreed times and costs are adhered to.
- NEBOSH or IOSH Managing Safely qualifications.
- Strong overall experience in a similar environment.
Working Hours – 09:00–17:30
Please see our Benefits Booklet for more information.
Occupier Facilities Manager - Finsbury Circus House, London employer: Savills Management Resources
Contact Detail:
Savills Management Resources Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Occupier Facilities Manager - Finsbury Circus House, London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the facilities management field. Attend industry events, join relevant online groups, and don’t be shy to reach out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to meet hiring managers or recruiters, be ready to discuss your experience with operational management and compliance. Bring examples of how you've tackled challenges in property management to the table. This will help you stand out from the crowd.
✨Tip Number 3
Don’t forget to follow up! After interviews or networking events, send a quick thank-you email. Mention something specific from your conversation to jog their memory. It shows you're genuinely interested and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. By applying directly, you’ll ensure your application gets the attention it deserves. Plus, it’s a great way to show your enthusiasm for joining our team at Savills!
We think you need these skills to ace Occupier Facilities Manager - Finsbury Circus House, London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Occupier Facilities Manager role. Highlight your relevant experience, especially in property management and compliance with health and safety regulations. We want to see how your skills align with what we're looking for!
Showcase Your Qualifications: If you have NEBOSH or IOSH qualifications, make them stand out! If you're committed to obtaining them, mention that too. We value candidates who are proactive about their professional development.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your key achievements and responsibilities. We appreciate a well-structured application!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at Savills Management Resources
✨Know Your Stuff
Make sure you’re familiar with the key responsibilities listed in the job description. Brush up on your knowledge of health and safety regulations, especially NEBOSH or IOSH qualifications, as these are essential for the role.
✨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your ability to manage properties effectively. Highlight any experience you have with operational management, risk assessments, and budget preparation to show you can hit the ground running.
✨Be a Team Player
Since mentoring FM Apprentices is part of the job, be ready to discuss your leadership style and how you’ve supported team members in their development. Share examples of how you’ve fostered collaboration and communication in previous roles.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, the team you'll be working with, and how success is measured in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
