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- Tasks: Lead operational management and ensure high-quality service for Savills clients and tenants.
- Company: Savills is a global real estate services provider with a commitment to excellence.
- Benefits: Enjoy flexible working hours, professional development opportunities, and a supportive team culture.
- Why this job: Join a dynamic team, make an impact in property management, and mentor aspiring professionals.
- Qualifications: NEBOSH or IOSH qualifications are essential; experience in property management is a plus.
- Other info: Work hours are 09:00-17:30, with opportunities for growth and skill development.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Job Description
Purpose of the Role
To assist the Senior Occupier FM in the delivery of high quality management service, for the benefit of Savills clients’ and tenants’. The Occupier Facilities Manager is to take a lead role in the operational management of Savills property.
Key Responsibilities
- Ensure that the Operation Reporting System (“Compass”) and Datastation Health & Safety systems are up to date and complete at all times.
- Ensure compliance with all legal and statutory requirements, including Health and Safety. NEBOSH or IOSH qualifications or commitment to the same is essential.
- Prepare each site for risk assessment maintaining a target compliance rating of 85%.
- Ensuring that a full set of risk assessments is held at each property and on Datastation and action plans are implemented, diligently and competently at all times.
- Ensure that quarterly checklists are completed and uploaded on to Datastation, within the appropriate time scales.
- Inspect all properties on frequency specified by the FMA.
- To act as a mentor to FM Apprentice and ensure that their development and progression is managed to allow them the best chance of success.
- Work with Savills Pathways to develop individual training plans for all Assistant Facilities Managers and FM Apprentices within your region and hold regular review meetings to monitor progress and performance.
- Record utility consumption, at all sites and update Optima/Compass accordingly.
- Ensure that high site standards, in respect of cleaning, repair and presentation are achieved and maintained at all times, within property budgets.
- Visit each client on a quarterly basis or as often as the management contract dictates and report / resolve any issues.
- In the event of emergency situations, to act as first point of contact for Savills Helpdesk, attend property as soon as is possible and report back to relevant personnel whilst co-coordinating third party stakeholders to reach a speedy resolution.
- Evaluate existing contractual relationships and ensure that the service provided by contractors, is in line with the agreed specification. Ensure that any shortcomings in service delivery, are dealt with swiftly and reported back to the Senior Occupier Facilities Manager.
- Assist in the preparation of the annual service charge budget by completing a 1st draft with explanatory notes detailing your recommendations and financial requests to ensure the CRM is aware of all operational needs for each managed property.
- First approver of all expenditure invoices, track spend against budget through the service charge year and advise the management surveyor of any deviations from budget (positive or negative) in early course.
- Own all draft’s on the service charge reconciliation.
- Monitor Client expenditure and ensure that invoices are approved in a timely manner via Proactis / Elogbooks.
- Prepare and implement contingency plans, to ensure adequate and suitable site attendance, including cover for holidays, training and sickness.
- Production and co-ordination of information, in line with Savills and client requirements.
- To carry out annual appraisals for all SMR site staff that are based on your sites within the time scales given and ensure that 6 monthly reviews are completed.
- Manage all site personnel on a day to day basis under your leadership, monitoring performance, developing skills, addressing any performance or conduct issues and tracking workloads, by carrying out regular meetings in line with Savills policies.
Skills, Knowledge and Experience
Essential
- Self motivated individual with excellent interpersonal skills.
- Excellent organisational and time management skills with a degree of flexibility.
- Ability to handle a large number of projects with a broad range of customers, suppliers, and property owners.
- Experience and knowledge of achieving high standards in property management.
- Knowledge and understanding in preparation of service charge budgets; ensuring agreed times and costs are adhered to.
- NEBOSH or IOSH Managing Safely qualifications.
- Strong overall experience in a similar environment.
Working Hours – 09:00-17:30
Please see our Benefits Booklet for more information.
Occupier Facilities Manager - Finsbury Circus House employer: Savills Management Resources
Contact Detail:
Savills Management Resources Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Occupier Facilities Manager - Finsbury Circus House
✨Tip Number 1
Familiarise yourself with the Compass and Datastation systems mentioned in the job description. Understanding how these platforms work will not only help you during the interview but also demonstrate your proactive approach to the role.
✨Tip Number 2
Highlight any experience you have with health and safety compliance, especially if you hold NEBOSH or IOSH qualifications. Be prepared to discuss specific instances where you've ensured compliance in previous roles.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've managed multiple projects or properties simultaneously. This will illustrate your ability to handle the diverse responsibilities outlined in the job description.
✨Tip Number 4
Demonstrate your leadership capabilities by discussing any mentoring or training experiences you've had. This is particularly relevant as the role involves managing and developing FM Apprentices and Assistant Facilities Managers.
We think you need these skills to ace Occupier Facilities Manager - Finsbury Circus House
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in facilities management, particularly any roles where you've ensured compliance with health and safety regulations. Mention any NEBOSH or IOSH qualifications you possess.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and how your skills align with the responsibilities outlined in the job description. Be specific about your experience with operational management and mentoring staff.
Showcase Relevant Skills: Emphasise your organisational and time management skills in your application. Provide examples of how you've successfully managed multiple projects and maintained high standards in property management.
Proofread Your Application: Before submitting, carefully proofread your application to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Savills Management Resources
✨Know Your Compliance Basics
Make sure you understand the legal and statutory requirements related to health and safety, especially NEBOSH or IOSH qualifications. Be prepared to discuss how you would ensure compliance in your role.
✨Demonstrate Organisational Skills
Showcase your ability to manage multiple projects and tasks effectively. Bring examples of how you've successfully handled similar responsibilities in the past, particularly in property management.
✨Prepare for Scenario Questions
Expect questions about how you would handle emergency situations or manage contractor relationships. Think through potential scenarios and how you would resolve issues while maintaining high service standards.
✨Highlight Mentorship Experience
Since mentoring FM Apprentices is part of the role, be ready to discuss any experience you have in training or developing others. Share specific examples of how you've helped team members grow in their roles.