Team Administrator - Service Partner Hub, Belvedere, Manchester

Purpose of the Role

• Service Partner Hub operation and maintenance : to operate and maintain a single, technology-enabled ‘Service Partner Hub’ (to be developed).
• Query resolution : to resolve procurement, Finance (PO, AP) related inquiries, discrepancies, and issues to resolution.
• Operational performance improvement : to drive improved transactional performance by identifying and resolving common operational inefficiencies.
• Continuous improvement : applying automated routines to drive efficiencies and effectiveness across the query management processes (first-time resolution)
• Collaboration : to maintain strong relationships with both internal stakeholders and external Service Partners

This is a key position within our Transactional Excellence team that requires a forward-thinking, problem-solving and results-oriented professional with strong management and collaboration skills.

Key Responsibilities

Service Partner Hub Development and Deployment :

• Support the Service Partner Hub team lead to design, develop and deploy a new Service Partner Hub for Service Partner+.

Team Player :

• Provide strong support to the Service Partner Hub team including managerial aspect
• Collaborate closely with Service Partner+ team members, fostering a culture of continuous improvement.

Query Resolution:

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