At a Glance
- Tasks: Lead and manage exciting events across the vibrant King's Cross estate.
- Company: Join a dynamic team at the heart of London's innovative King's Cross estate.
- Benefits: Competitive salary, creative work environment, and opportunities for professional growth.
- Other info: Collaborative culture with a focus on innovation and customer satisfaction.
- Why this job: Make a real impact by creating memorable experiences in a bustling urban space.
- Qualifications: Strong organisational skills, attention to detail, and excellent communication abilities.
The predicted salary is between 48000 - 72000 £ per year.
We work in partnership with The King's Cross Group (KXG) to deliver operational excellence by putting our customer first. You will be part of the King's Cross Estate Service Team, contributing to maintaining a welcoming, safe, and high‑quality environment that reflects the estate's commitment to excellence.
In this pivotal position, you will deliver outstanding operational expertise and planning across all year‑round events, enlivenment and commercialisation activities on the 67‑acre mixed‑use King's Cross estate. Collaborating closely with internal placemaking teams and client management, you will bring the seasonal events calendar and enlivenment strategy to life with precision and flair, supporting the Head of Experience in delivering first‑class experience management aligned with the King Cross purpose.
Supporting the Head of Experience and the wider estate team, you will champion first‑class estate management aligned with the King's Cross vision. Prioritising "brilliant basics"—consistent delivery, accurate reporting, operational workflows and efficient time management—you will achieve business goals while fostering innovation through cutting‑edge processes, technology and empowered partnerships.
By cultivating a collaborative, inspiring culture, you will unite the event operational team around client objectives, driving logistics and operations in a bustling, ever‑evolving environment. Ideal for a proactive individual with exceptional organisational skills, attention to detail and strong communication abilities, this role empowers you to create lively, engaging public spaces that leave customers and visitors inspired and delighted.
You will be responsible for leading the Experience Events Team, managing all events production agencies and commercial activations across the public realm, retail and commercial occupier customer events. This includes enhancing the value of King's Cross through excellent customer experience, well‑maintained and efficiently run activations and thorough budgeting.
Managing all operational and risk aspects of events and activations will be key to ensure compliance of all health and safety documentation; safe set‑up and break down of all events, with the ambition that all occupiers and visitors engage via a vibrant and colourful events and experience programme.
Ensuring compliance with regulations and Savills' procedural standards, you will manage customer relationships and support the delivery of asset value through a seven‑day operation.
As a member of the Experience Team, you will support the Head of Experience in delivering the King's Cross strategy and form part of the senior team responsible for developing and implementing a "one team" work culture across the Experience Team.
Key Responsibilities- Work with other customer‑facing team members and King's Cross Customer Experience and Event & Enlivenment Team to mobilise events end‑to‑end, coordinating to ensure effective delivery of a variety of events within budget.
- Represent King's Cross, demonstrating the KX values and exemplifying our customer experience strategy.
- Collaborate with cross‑functional teams to determine event goals, objectives and strategies.
- Deliver and manage the portfolio of events, enlivenment and commercialisation activations across the entire estate; oversee event logistics, supervise on‑site event operations and resolve challenges that may arise prior to, during and after events.
- Manage all event‑related documentation from initial proposals, designs, mood‑boards, presentation schedules, reports and meeting minutes to post‑event summaries, lessons‑learnt and analytics.
- Manage post‑event reporting, including devising and implementing effective feedback processes.
- Create and foster strong relationships with internal departments, customers and external suppliers.
- Collaborate closely with the KXG Senior Events & Enlivenment Manager, the KCES Neighbourhood Manager, Engagement Manager and KXG Marketing & Communication Teams to align event strategies, communication, advertising and execution.
- Assist in event marketing, contributing to promotional campaigns and activities across various media platforms, collaborating with marketing teams on event materials and collateral to ensure consistent branding and messaging.
- Support KXG with estate‑wide events and business‑to‑business strategic interfaces such as Summer Sounds and The Screen on the Canal.
Senior Events Experience Manager - Kings Cross Estate, London in City of Westminster employer: Savills Management Resources
As a Senior Events Experience Manager at King's Cross Estate, you will join a dynamic team dedicated to creating vibrant public spaces that inspire and delight visitors. Our commitment to operational excellence is matched by a collaborative work culture that prioritises employee growth and innovation, offering you the opportunity to lead exciting events in one of London's most iconic locations. With a focus on professional development and a supportive environment, we empower our employees to excel while delivering exceptional experiences for our community.
Contact Details:
Savills Management Resources Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Events Experience Manager - Kings Cross Estate, London in City of Westminster
✨Tip Number 1
Network like a pro! Attend industry events and connect with people in the events management scene. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past events and experiences. This will give potential employers a taste of what you can bring to the table, especially in a vibrant place like King's Cross.
✨Tip Number 3
Be proactive! Don’t just wait for job postings; reach out directly to companies you admire. Express your interest in their work and ask if they have any upcoming opportunities. It shows initiative and enthusiasm!
✨Tip Number 4
Apply through our website! We make it easy for you to find roles that match your skills and passions. Plus, it’s a great way to stay updated on new openings and company news.
We think you need these skills to ace Senior Events Experience Manager - Kings Cross Estate, London in City of Westminster
Some tips for your application 🫡
Show Your Passion for Events:When writing your application, let your enthusiasm for events shine through! Share specific examples of past experiences that highlight your operational expertise and how you’ve created engaging public spaces. We want to see your flair for making events memorable!
Tailor Your Application:Make sure to customise your application to reflect the key responsibilities and values mentioned in the job description. Use language that resonates with us at King’s Cross, showing that you understand our commitment to excellence and customer experience.
Be Detail-Oriented:Attention to detail is crucial in this role, so ensure your application is free from typos and errors. Organise your information clearly, and don’t forget to include all relevant documentation, like reports or proposals, that showcase your skills in event management.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. This way, you can ensure your application reaches the right people and stands out in our system. Plus, it shows you’re proactive—just what we love to see!
How to prepare for a job interview at Savills Management Resources
✨Know Your Events Inside Out
Make sure you’re familiar with the types of events that take place at King's Cross. Research past events, their themes, and what made them successful. This will help you demonstrate your understanding of the role and how you can contribute to future events.
✨Showcase Your Organisational Skills
Prepare examples that highlight your exceptional organisational skills. Think about times when you managed multiple projects or events simultaneously. Be ready to discuss how you prioritised tasks and ensured everything ran smoothly.
✨Emphasise Collaboration
This role requires working closely with various teams. Be prepared to talk about your experience in collaborating with cross-functional teams. Share specific examples of how you’ve successfully worked with others to achieve common goals.
✨Demonstrate Customer-Centric Thinking
Since the job focuses on delivering outstanding customer experiences, think of ways you've gone above and beyond for customers in previous roles. Prepare to discuss how you would apply this mindset to enhance the King's Cross estate experience.
