Purpose of the Role
Based at 70 Fenchurch Street, The CAFM & Performance Manager is responsible for supporting the central M&E Services business and will go on to develop into a key part of the leadership team. Savills M&E Services provides day to day mechanical & electrical maintenance & servicing across multiple sectors. With a range of service partners, they deliver planned, reactive & project lead works across the internal Savills Property Management business. The CAFM & Performance Manager will join the team at a critical time, as the division starts up with a measured growth profile.
Key Responsibilities
- To operate as a key stakeholder in Savills M&E Services business
- To oversee use of CAFM systems across the property & eventually the wider M&E Services business
- Assist in the set-up of new instructions
- Ensure all PPM planners are loaded in line with Savills M&E Services requirements and SFG specifications
- To manage and oversee the full CAFM system journey in line with Savills internal SLA, which will include reactive works through all stages, including quotation, planning and execution of works
- Managing suppliers and sub-contractors to keep to delivery dates for visits, materials or services
- Monitor helpdesk tickets & use of CAFM systems by way of reporting on reactive and service works completion, as part of an overall divisional KPI
- Oversee placing of all purchase orders including reactive and service works, site tools, equipment, materials or uniform, whilst tracking costs in line with budgets for internal P&L reviews
- Collating and tracking any timesheets for the team for internal P&L reviews
- To manage and oversee commercial processes relating to CAFM systems and site operations, ensuring all key reference points for reactive and service works align between all systems, allowing for invoicing and/or journaling as required and at pace
- Ensuring the overall end to end compliance with internal processes relating to reactive and service works and the associated finances
- To issue directors weekly and monthly reports based on CAFM and commercial performance
- Ensuring compliance with our billing processes with our finance team
- To be involved with P&L reporting and taking/owning actions from the reviews, assisting the department to remain on target
- Work with the Directors and Savills internal key stakeholders on new opportunities, pricing, cost models (estimating) and mobilisations
- Be a key contributor to Savills M&E Services business development & internal strategies
- Assist wider range of sites in preparing for audits
- Support all site contract support inductions and develop the contract support team
- General ad hoc administration support as required
Skills, Knowledge and Experience
- History of working in customer facing roles
- Excellent communicator
- Team player
- Proficient in use of MS software particularly excel, powerpoint and other tools such as Power BI is desired
- Experience of using purchase order systems
- Compliance driven
- Able to work to deadlines
- Financial aptitude & awareness
- Understanding of Vantify or other CAFM software
- Experience of working in either a property management or M&E Services environment
- Willingness and aptitude to expand their knowledge of the industry
Working Hours - 37.5 hours
Salary - Competitive
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CAFM & Performance Manager in City of London employer: Savills Management Resources
At Savills Management Resources, we pride ourselves on being an excellent employer that fosters a collaborative and innovative work culture. Our commitment to employee growth is evident through ongoing training opportunities and a supportive environment that encourages professional development. Located in a vibrant area, we offer competitive benefits and the chance to make a meaningful impact in facilities management, ensuring our team members thrive both personally and professionally.
Contact Details:
Savills Management Resources Recruitment Team
