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- Tasks: Join us as an Administrative Assistant, managing our Information Centre and ensuring top-notch customer service.
- Company: Be part of Clacton Shopping Village, a vibrant hub for shopping and community engagement.
- Benefits: Enjoy a dynamic work environment with opportunities to develop your skills and meet new people.
- Why this job: This role is perfect for those who love helping others and want to gain valuable experience in a retail setting.
- Qualifications: GCSEs in English and Maths (A-C) are required; strong communication and teamwork skills are essential.
- Other info: Ideal for high school and college students looking for flexible hours and a friendly atmosphere.
The predicted salary is between 24000 - 36000 £ per year.
Purpose of the Role The role of Administrative Assistant is pivotal to the success of the Centre Management operation as this person will share in the running and organising of our customer facing Information Centre. The candidate will need to ensure excellent customer service is given to customers and tenants and they are able to provide close liaison between all on- site parties, including management, security and cleaning personnel and contractors. Key Responsibilities Customer service relating to the centre Reception meet and greet duties Data Processing Ensure that the telephone is answered in a professional manner and within an appropriate ring time. Deal with all ad hoc general enquiries and help build the relationship between tenants, contractors and centre management. To ensure visitors records and passes are administered correctly. To deal with all visitors to the scheme To assist with some health and safety responsibilities Skills, Knowledge and Experience General education to GCSE standard with an A-C grade in English, Maths or equivalent standard. Reliable, helpful and well presented. Ability to work in a team, or alone under direction of the Operations Manager. Team player with strong customer service skills, able to provide a helpful and polite service. Pleasant telep…
Administrative Assistant - Clacton Shopping Village employer: Savills Management Resources
Contact Detail:
Savills Management Resources Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Assistant - Clacton Shopping Village
✨Tip Number 1
Familiarize yourself with the Clacton Shopping Village and its tenants. Understanding the layout, key services, and the types of businesses present will help you provide better customer service and build relationships with tenants.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since answering calls professionally is crucial, consider role-playing scenarios with friends or family to enhance your telephone etiquette.
✨Tip Number 3
Brush up on your data processing skills. Being comfortable with data entry and management software will make you stand out, as these skills are essential for the administrative tasks involved in the role.
✨Tip Number 4
Showcase your teamwork abilities. Think of examples from past experiences where you successfully collaborated with others, as this will demonstrate your capability to work well with the Operations Manager and other staff.
We think you need these skills to ace Administrative Assistant - Clacton Shopping Village
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Administrative Assistant position. Highlight key responsibilities and required skills, as this will help you tailor your application.
Tailor Your CV: Customize your CV to reflect your relevant experience in customer service and administrative tasks. Emphasize any previous roles where you demonstrated strong communication skills and teamwork.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your skills align with the responsibilities outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Savills Management Resources
✨Showcase Your Customer Service Skills
Since the role emphasizes excellent customer service, be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past. Highlight your ability to build relationships with both customers and colleagues.
✨Demonstrate Teamwork Abilities
The job requires working closely with various on-site parties. Discuss your experience in team settings and how you contribute to a positive team dynamic. Mention any instances where you collaborated effectively with others to achieve a common goal.
✨Prepare for Reception Duties
As the role involves reception meet and greet duties, practice your greeting and phone answering skills. Be ready to explain how you would handle different types of visitors and inquiries professionally and efficiently.
✨Understand Health and Safety Responsibilities
Familiarize yourself with basic health and safety protocols that may apply to the role. Be prepared to discuss how you would assist with these responsibilities and ensure a safe environment for both customers and staff.
