Sales Negotiator & Marketing Assistant in Royal Tunbridge Wells

This is an excellent opportunity for an accomplished Estate Agent to join a thriving sales department, led by two experienced Directors, each with 20 years at Savills. Your day-to-day workload will be varied and largely office-based agency work. On the sales side, this role will focus on everything from registering buyers' requirements, to arranging viewings, obtaining and delivering feedback, negotiating and agreeing sales, and seeing them through to completion. On the marketing side, you will assist with booking market appraisals, following up on instructions and helping out with organising and drafting the property details, as well as dealing with our client AML requirements.

If you have a confident and polite telephone manner alongside a strong background in client delivery and administration and are looking for a big, challenging role, then we'd love to hear from you.

• Be a first point of contact for buyer and client enquiries
• Creating new applicant files, maintaining and nurturing buyer relationships, through our extensive database
• Contact warm leads via email and telephone (circa 65% of the role)
• Update the pitching team with leads for both active buyers and prospective vendors
• Register and qualify potential buyers to understand their position
• Coordinate third party requests such as surveys
• Update solicitors and agents on chain details
• Occasional local property viewings
• Marketing support - setting up property files in readiness for advertising, including completion of due diligence in line with AML/KYC Savills Policies, coordinating & working with our clients and third-party brochure companies, organising property previews for the office based and viewing teams in readiness of advertising.
• Invoicing

• Conduct yourself in a professional and respectful manner fitting of a Savills representative
• Comply with Savills' Code of Conduct and Policies
• Supporting the Office Manager with reporting and achieving KPI's

• Previous applicant management/negotiator experience is ideal, along with marketing skills.
• Full UK driving licence is required.

• Proactive: takes initiative within active applicant management
• Detail orientated: meticulous in sourcing and recording accurate data
• Strong team player who builds relationships and consults with others, quickly establishes trust and credibility
• Ability to work concurrently on multiple projects
• Strong communication skills, both verbal and written
• Excellent telephone manner, administration and IT skills
• Working knowledge of Reapit
• Strong organisational skills and communication skills both verbal and written
• Previous sales and/or sales/administrative experience in a fast-paced environment
• A great work ethic, with a positive, driven attitude
• The confidence to initiate quality conversation to extract relevant information from people

Savills' culture is one of trust and respect, teamwork and collaboration. Our teams and our clients benefit when we work together, listening to and learning from each other. Above all, we value the motivation of our people. This is evidenced by our wellbeing offer, our capability to facilitate flexible working and our support to enjoy a healthy work-life balance.