Job Overview
Your day-to-day workload will be varied and largely office-based, consisting of arranging viewings, taking property details for market appraisals, registering buyers' requirements, and updating our clients on the progress of their property sales.
Responsibilities
- Act as the first point of contact for new and existing buyers and clients.
- Provide marketing support by setting up property files, completing due diligence in line with AML/KYC Savills Policies, coordinating with clients and third‑party brochure companies, and organising property previews for the office and viewing teams.
- Create and maintain applicant files and nurture buyer relationships.
- Invoicing tasks as required.
- Contact warm leads via email and telephone (approximately 65% of the role).
- Update the sales team with potential leads for both active buyers and prospective vendors.
- Screen potential buyers for suitability.
- Maintain a professional and respectful manner fitting a Savills representative.
- Comply with the Savills Code of Conduct and Policies.
- Coordinate third‑party requests such as surveys.
- Support the Office Manager with reporting and achieving KPIs.
- Occasional local property viewings.
- Update solicitors and agents on chain details.
Qualifications and Skills
- Proactive and takes initiative within active applicant management.
- Detail oriented with meticulous data recording.
- Strong team player who builds relationships and consults with others.
- Can work concurrently on multiple projects.
- Excellent verbal and written communication skills.
- Excellent telephone manner, administration, and IT skills.
- Strong organisational skills.
- Previous sales and/or sales/administrative experience in a fast‑paced environment.
- Positive, driven attitude and strong work ethic.
- Confident in initiating quality conversations to extract relevant information.
- Full UK driving licence.
Benefits
- Health: Virtual GP, Digital Health, Private Medical Scheme, mental health support.
- Lifestyle: Flexible working, health, wellbeing and social programmes.
- Holiday entitlement that increases with career progression and service milestones.
- Support to enjoy a healthy work‑life balance.
