Business Administrator – Lettings Apprentice (London)

Location: One Church Road, Richmond

Salary: £23,500 - £24,000 DOE + £1,000 Sign on Bonus

Start Date: Monday 7th September 2026

About the team

Our Property Management division is made up of both Prime and Core teams, with more than 90 dedicated specialists managing a portfolio of over 6,200 properties. Our property managers and team leaders play a crucial role in delivering a smooth, supportive journey for both landlords and tenants, ensuring exceptional service at every stage.

Purpose

We are looking for enthusiastic apprentices ready to kick-start their careers in Lettings! Based at our Richmond Head Office initially, you’ll work closely with our experienced lettings teams to gain hands-on exposure across multiple departments during your first year. This unique opportunity offers practical experience, valuable industry insights, and structured training to help you stay ahead of evolving legislation and best practices. If you’re eager to learn, grow, and make an impact, we’d love to hear from you!

Head office rotations will include our Tenancy Progression, Client Accounts, Property Management and Renewals teams, and placements with coordinators in local branches will depend on your proximity to the office.

Day to day duties

• Support local lettings teams with landlord onboarding in the role of Lettings Coordinator
• Send out paperwork to landlords and ensure properties are fully compliant before marketing
• Handle all incoming phone calls with the highest level of professionalism
• Create office marketing materials and property brochures
• Provide applicant and client care in line with company procedures
• Organise and carry out viewings when a negotiator is unavailable
• Assist department managers with administrative tasks to ensure smooth operations
• Process incoming post, supplier invoices, and service charges
• Manage utilities by liaising with utility companies and contractors
• Oversee tenancy progression, ensuring timely and accurate documentation, including tenancy agreements, invoices, and deposit forms

Key skills

• Decision Making
• Collaboration
• Building Relationships
• Planning and Organising
• Adaptability
• Resilience

How you’ll make an impact

• Good organisational skills
• Word and Excel capabilities
• Good written, presentation and numerical skills are essential
• Excellent communication skills
• Diligent and detail driven
• Able to work individually and as part of a team
• Punctual, reliable, keen and enthusiastic
• Thirst for knowledge and self-motivated
• Can do attitude

Training

Level 2 or Level 3 Business Administrator Apprenticeship depending on previous experience. On the job training is provided to ensure all the required knowledge and experience is obtained throughout the apprenticeship to qualify successfully. We will provide the full suite of Savills training programme including mandatory health and safety and office training, as well as specific training relevant to your role. We ensure that your Continuing Professional Development (CPD) is current and that all staff are fully up to date with changes to legislation and business needs.

Benefits

• Permanent contract for all apprentices, as opposed to a training contract
• Interest free season ticket loan
• Pension Scheme – Royal London
• Training costs covered
• 25 days annual leave
• Employee discounts - save money using our MyRewards on thousands of discounts and offers
• Sports activities (Hockey, Netball, Skiing, Rugby, Football, Cricket, Badminton & Squash)
• Employee Assistance Programme – A 24 hour service available to all staff and completely confidential
• Discretionary bonus scheme
• Cycle to Work Scheme
• ShareSave - Save As You Earn share option scheme

Find your place to thrive

Savills is an organisation full of extraordinary individuals. Brilliant people at the forefront of their specialisms, eager to drive progress for themselves, their colleagues and our business as part of a truly inclusive culture. No matter the role you’re in, we all share one purpose: to help people thrive through places and spaces. This is built into our DNA, shaping the way we behave to deliver the best results. We define it by four key values. We listen, We empower, We challenge, We collaborate.

Working Week

Five full days in the office, working hours 9:00am to 5:30pm. One of these days each week will be dedicated to apprenticeship studies.

Assessment for this role

• Application Form - CV and question (applications close at 9am on Monday 16th February)
• Online Assessment – SHL (will be sent on application completion and will need to be completed by 12pm on Monday 16th February)
• Screening call & Presentation (between Monday 9th March – Friday 13th March)
• Assessment Centre & Interview – Friday 10th April in London Head Office (33 Margaret Street, London, W1G OJD)

We reserve the right to close applications at our discretion prior to the stated deadline. We recommend submitting your application as soon as possible to ensure consideration. Applicants are permitted to utilise AI tools to assist in the preparation of their application materials. However, all information submitted must be factually accurate and originate from the applicant's own experiences. Content generated by AI should be used solely as a supportive tool and must be thoroughly reviewed and edited to ensure authenticity. All information provided will be evaluated during the interview process. Applications containing inaccuracies, plagiarised material, or content copied from internet sources will be withdrawn from consideration. For internal candidates, such instances may also lead to disciplinary action.

Entry requirements

GCSE English and Maths at Level 4 (Grade C) or above is a mandatory requirement and you may not apply if you are currently studying for or already have a degree. You must be eligible to live, work and remain in the UK, within 1 hour’s commute of the office you are applying to.