Apprentice Property Management Administrator - London in City of London

Location: 33 Margaret Street, London

Salary: £23,500 - £24,000 DOE + £1,000 Sign on Bonus

Start Date: March / April 2026

About the team:

The Property Management division provides property management services to a wide and varied client base. We manage all types of properties, including shopping centres, industrial estates, out of town retail, offices, leisure, and residential assets. Our management remit covers 600 million sq ft of commercial property, with a combined rent and service charge roll in excess of £4.6 billion per annum. The role sits within our London based teams, focusing on portfolio management and responsible for managing significant multi let mandates and client relationships.

This is a key role supporting the team in managing some of our clients’ most valuable prime assets, ensuring the highest levels of service delivery and client reporting. Within the team, you will work closely with another administrator to deliver a service focused on operational excellence, customer engagement, place shaping, sustainability, wellbeing, and innovation. The team is highly experienced, with a broad knowledge base, and offers excellent training and career development opportunities for the right person.

Day to day duties:

• Assist in the general management of properties under the direction of the Property Manager(s)
• Support the collection of rents and other receivables
• Compile Excel spreadsheets, including new property budgets, void costs, insurance schedules, and related data
• Prepare change notes for new clients, properties, leases, and ongoing tenancy amendments
• Handle enquiries from tenants, clients, solicitors, local authorities, and other stakeholders
• Maintain both manual and electronic property files in accordance with company procedures
• Liaise with the property accounts team to resolve property related financial queries
• Code and certify invoices in line with approved property budgets
• Assist with accounts payable queries as required
• Maintain familiarity with the Compass internal reporting system and Client Portal, updating information as required
• Attend internal training courses and proactively identify individual training and development needs
• Manage Dynamics on a daily basis, including raising invoices and job requests
• Answer incoming telephone calls and deal with enquiries or take and pass on messages appropriately
• Carry out audio and copy typing, including updating or producing schedules, presentations, pitches, and related documents
• Produce arrears analysis as required by individual surveyors
• Run relevant reports from the Compass system
• Produce mid year variance reports for surveyors as required
• Undertake specific projects as requested by the Head of Department
• Monitor work referrals and assist the Head of Department in maintaining logs and ensuring all transfers are received
• Assist with the management of FRI and void properties as required

Key skills:

• Decision Making
• Collaboration
• Building Relationships
• Planning and Organising
• Adaptability
• Resilience

How you’ll make an impact:

• Good organisational skills
• Word and Excel capabilities
• Good written, presentation and numerical skills are essential
• Excellent communication
• Diligent and detail driven
• Able to work individually and as part of a team
• Punctual, reliable, keen and enthusiastic
• Thirst for knowledge and self-motivated

Training:

Level 2 or Level 3 Business Administrator Apprenticeship depending on previous experience. On the job training is provided to ensure all the required knowledge and experience is obtained throughout the apprenticeship to qualify successfully. We will provide the full suite of Savills training programme including mandatory health and safety and office training, as well as specific training relevant to your role. We ensure that your Continuing Professional Development (CPD) is current and that all staff are fully up to date with changes to legislation and business needs.

Benefits:

• Permanent contract for all apprentices, as opposed to a training contract
• Interest free season ticket loan
• Pension Scheme – Royal London
• Training costs covered
• 25 days annual leave
• Employee discounts - save money using our MyRewards on thousands of discounts and offers
• Sports activities (Hockey, Netball, Skiing, Rugby, Football, Cricket, Badminton & Squash)
• Employee Assistance Programme – A 24 hour service available to all staff and completely confidential
• Discretionary bonus scheme
• Cycle to Work Scheme
• ShareSave - Save As You Earn share option scheme

Working Week:

Five full days in the office, working hours 9:00am to 5:30pm. One of these days each week will be dedicated to apprenticeship studies whilst in the office.

Assessment for this role:

• Application Form - CV and question (applications close at 9am on Monday 16th February)
• Online Assessment – SHL (will be sent on application completion and will need to be completed by 12pm on Monday 16th February)
• Screening call & Interview (between Monday 9th March – Friday 13th March)
• Potential 2nd Interview (date to be confirmed when invited) in London Head Office (33 Margaret Street, London, W1G OJD)

We reserve the right to close applications at our discretion prior to the stated deadline. We recommend submitting your application as soon as possible to ensure consideration.

Entry requirements:

GCSE English and Maths at Level 4 (Grade C) or above is a mandatory requirement and you may not apply if you are currently studying for or already have a degree. You must be eligible to live, work and remain in the UK, within 1 hour’s commute of the office you are applying to.