Security & Customer Experience Officer in Trafford

Security & Customer Experience Officer in Trafford

Trafford Full-Time 30133 - 30133 £ / year (est.) No working from home possible
Savills Company

At a Glance

  • Tasks: Ensure top-notch security and customer service at The Trafford Centre.
  • Company: Join Savills, a leader in property services with a focus on safety.
  • Benefits: Full-time role with competitive salary and opportunities for growth.
  • Other info: Dynamic work environment with a supportive team.
  • Why this job: Be the frontline hero ensuring safety and enhancing customer experiences.
  • Qualifications: Valid SIA Security Licence and excellent people skills required.

The predicted salary is between 30133 - 30133 £ per year.

Savills Company is hiring a Security Officer at The Trafford Centre to ensure high standards of security and customer service. You will be responsible for monitoring CCTV, conducting patrols, and assisting customers and retailers.

Essential requirements include holding a valid SIA Security Licence and excellent people skills.

The position is full-time, with an average of 40.25 hours per week and a salary of £30,133 per annum.

Security & Customer Experience Officer in Trafford employer: Savills Company

Savills Company is an exceptional employer, offering a dynamic work environment at The Trafford Centre where security and customer service excellence are paramount. Employees benefit from a supportive culture that prioritises professional growth, with opportunities for training and development in the security sector, all while enjoying competitive salaries and a vibrant workplace atmosphere.

Savills Company

Contact Details:

Savills Company Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Security & Customer Experience Officer in Trafford

Tip Number 1

Make sure you know the ins and outs of the company you're applying to. Research Savills and The Trafford Centre, so you can show off your knowledge during interviews. It’ll help us see that you’re genuinely interested in the role!

Tip Number 2

Practice your people skills! Since this role is all about customer experience, try role-playing common scenarios with friends or family. This will help you feel more confident when interacting with customers and retailers.

Tip Number 3

Don’t underestimate the power of networking. Reach out to current or former employees at Savills on LinkedIn. They might share some insider tips or even put in a good word for you!

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, we often have exclusive job postings that you won’t find anywhere else. So, get your application in and let’s get you that job!

We think you need these skills to ace Security & Customer Experience Officer in Trafford

CCTV Monitoring
Patrolling
Customer Service
SIA Security Licence
People Skills
Communication Skills
Attention to Detail

Some tips for your application 🫡

Show Off Your Skills:Make sure to highlight your SIA Security Licence and any relevant experience in security or customer service. We want to see how your skills match up with what we're looking for!

Be Personable:Since this role is all about people, let your personality shine through in your application. We love candidates who can connect with customers and create a welcoming atmosphere.

Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Security & Customer Experience Officer role at The Trafford Centre.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!

How to prepare for a job interview at Savills Company

Know Your Security Basics

Make sure you brush up on your knowledge of security protocols and procedures. Familiarise yourself with the responsibilities of a Security Officer, especially in a busy environment like The Trafford Centre. This will show that you're serious about the role and understand what’s expected.

Show Off Your People Skills

Since this role involves assisting customers and retailers, be prepared to demonstrate your excellent people skills. Think of examples from your past experiences where you've successfully handled customer interactions or resolved conflicts. This will help you stand out as someone who can maintain high standards of customer service.

CCTV Knowledge is Key

As monitoring CCTV is part of the job, it’s a good idea to familiarise yourself with how CCTV systems work. If you have experience with specific systems, mention that during the interview. Showing that you’re tech-savvy can give you an edge over other candidates.

Prepare Questions for Them

Interviews are a two-way street, so prepare some thoughtful questions to ask about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you determine if Savills is the right fit for you.