At a Glance
- Tasks: Coordinate lettings for 166 apartments, manage enquiries, and conduct viewings.
- Company: Join a vibrant team at Sienna House in Sutton.
- Benefits: Competitive salary, bonus potential, and flexible working hours.
- Other info: Dynamic role with opportunities for growth and community engagement.
- Why this job: Make a difference in residents' lives while developing your career in property management.
- Qualifications: Experience in lettings negotiation preferred; must be organised and friendly.
The predicted salary is between 31500 - 38500 £ per year.
Purpose of the Role
To facilitate all New Lets and Rent Increases for 166 Built to Rent (BTR) apartments at Sienna House as part of a site-based team.
Key Responsibilities
- To act as first point of contact for new letting applications, responding in a timely manner to all new enquiries.
- Achieving client set KPI’s and targets.
- Arranging and conducting property viewings.
- Negotiating and processing offers.
- Completing applicant vetting and deal administration as appropriate including ID Checks and Right to Rent.
- Negotiating and managing rent increases.
- Working alongside the lettings managers to develop strategy and incentives.
- Working alongside central Tenancy Progression team to complete deals.
- Provide required lettings data for commentary for centralised reporting.
- Regularly updating property advertisements on portals and social media appropriate
- Performing pre void inspection reporting to property management team on presentation and condition of apartments.
- Arranging void works including but not limited to inventories, cleans and light maintenance.
- Prioritise customer service, ensuring residents and applicants have the best possible experience, and become our ambassadors.
- Support resident events and activities.
- Responding to additional resident queries and concerns where required.
- Meet and greet with new tenants, providing keys, new tenancy information and apartment orientation tours and pre -arranging check in reporting.
- In addition to the tasks described above, the job holder may be required to carry out other duties as may reasonably be required from time to time.
Skills, Knowledge and Experience
- Proven experience in Lettings Negotiation/Management (BTR preferred but not essential)
- Up to date knowledge of appropriate Regulation and Legislation
- Excellent written and spoken etiquette
- Common sense approach
- Ability to think on their feet and make considered decisions
- Outgoing, warm and friendly personality
- Organised, meticulous, tenacious
- IT literate and social media savvy
- Working Hours - 30 hours - 5 Over 7 Days. 12:00 – 18:00
- Salary - Basic Salary up to £24,000.00p/a (Up to 10% discretionary bonus)
Commission offered up to £10,000.00p/a based on KPIs.
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Lettings Coordinator 30hrs - Sienna Hse, Sutton Business Operations · Sienna Hse employer: Savills Company
At Ocean Terminal, we pride ourselves on being an exceptional employer, offering a supportive work culture that values both security and customer service. Our team enjoys a unique 4-day work week, allowing for a better work-life balance, alongside opportunities for professional growth through training in areas such as CCTV monitoring. Located in the vibrant City of Edinburgh, employees benefit from a dynamic environment where their contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Lettings Coordinator 30hrs - Sienna Hse, Sutton Business Operations · Sienna Hse
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Savills Company.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Savills Company? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Savills Company's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Lettings Coordinator 30hrs - Sienna Hse, Sutton Business Operations · Sienna Hse
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Lettings Coordinator 30hrs - Sienna Hse, Sutton Business Operations · Sienna Hse role at Savills Company, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Savills Company
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Savills Company operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Savills Company. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Savills Company.
