At a Glance
- Tasks: Support security teams with patrols, incident response, and customer interaction across multiple sites.
- Company: Join Savills, a leading property management company with a focus on safety and professionalism.
- Benefits: Competitive pay at £12.86 per hour, flexible shifts, and training opportunities.
- Other info: Flexible zero-hour contract with varied shifts, perfect for students or those seeking part-time work.
- Why this job: Make a difference in safety while gaining valuable experience in security operations.
- Qualifications: Must have an SIA licence, good communication skills, and a proactive attitude.
The predicted salary is between 12.86 - 12.86 £ per hour.
To support the Savills in‑house security teams with bespoke cover, supporting in‑house sites in your region with holiday, sickness and additional duty cover as required. The role assists core security teams with the day‑to‑day running of in‑house security provisions across multiple sites and environments. You will follow Savills AI’s SOPs as well as local site instructions, receiving bespoke training for each site under your remit. Your responsibilities include maintaining the security posture of the site during your shift – physical security patrols, customer interaction, incident response, CCTV monitoring, and supporting the CCTV system in compliance with GDPR and company policies. You will be expected to gather evidence during incidents, record accurate and legible investigation notes, and provide observation, analysis and decision‑making to resolve incidents. Flexibility to work across multiple sites and environments, maintaining a high level of professionalism, customer service and safety for staff, tenants and visitors is essential.
Key Responsibilities (This is not an exhaustive list)
- Attend pre‑scheduled shifts at the assigned location.
- Work as part of the site security team or as the lone security operative when a lone‑working site.
- Interact with all visitors and tenants, delivering best‑in‑class customer‑focused service.
- Carry out regular patrols as detailed in the security assignment instructions.
- Provide proactive reporting.
- Ensure compliance with company procedures, site‑specific procedures and industry standards.
- Respond to security incidents in a timely manner.
- Maintain a professional appearance with the company‑issued uniform.
- Ensure the site remains a safe environment for staff, tenants, visitors and the Savills team.
- Manage incidents in accordance with the company handbook, site policies and company policies.
- Liaise with the security lead, proactively reacting to incidents and ensuring colleagues are briefed and supported.
- Deal effectively with any emergencies such as evacuations, fire and antisocial behaviour.
- Manage and maintain site records via DOB or local facility method.
- Operate as part of the control room team, undertaking CCTV monitoring and supporting security services out with the control room.
- Acquire an understanding of fire and intruder systems, front‑end only (training provided at each site).
- Monitor and report equipment faults in a timely manner, following SOPs.
- Be conversant with operational functions of the CCTV system and access control system at the site (training provided).
- Assist and support the security lead and site management with any reasonable requirement.
- Undertake any other reasonable duties at the request of site management or area manager.
Skills, Knowledge and Experience
Essential
- Good English written and verbal communication skills.
- Flexibility and willingness to travel between sites and undertake training at each site.
- High level of integrity.
- 5‑year checkable employment record.
- Valid and active SIA licence – Door Supervisor, Security Guarding & CCTV.
- First Aid qualified.
- Proactive approach.
Desirable
- Front‑line security experience.
Working Hours
Zero hour contract – rota will be provided in advance to cover various shift patterns including days, nights and weekends.
Locations
Sunderland and surrounding areas.
Remuneration
£12.86 per hour.
Relief Security Officer - Sunderland Operations · Sunderland employer: Savills Company
Savills is an exceptional employer that prioritises the well-being and professional development of its employees. With a strong focus on providing bespoke training and support, our Relief Security Officers in Sunderland benefit from a dynamic work culture that values flexibility and teamwork across multiple sites. We offer competitive remuneration, opportunities for growth within the security sector, and a commitment to maintaining a safe and customer-focused environment for all staff and visitors.
StudySmarter Expert Advice🤫
We think this is how you could land Relief Security Officer - Sunderland Operations · Sunderland
✨Get Involved in Local Security Communities
Join online forums and local meetups related to security services. Engaging in discussions, sharing insights, and networking with professionals can really up your chances of landing a part-time role with companies like Savills Company. Look out for local events or workshops that can provide valuable connections!
✨Showcase Your Skills Publicly
Consider volunteering for local events where security services are needed. This not only gives you hands-on experience but also provides a platform to demonstrate your skills to potential employers, including Savills Company. Make sure to document your experiences and share them on social media or community pages!
✨Leverage Your Network
Tap into your personal network to let people know you’re on the lookout for part-time opportunities in security services. You’d be surprised how many people might have connections or know someone hiring! Regularly check in with friends or former colleagues working in the field.
✨Apply Directly Through Us
Don’t forget to check our website for part-time openings with Savills Company! Applying directly gives you a better chance of being noticed, and it’s a great way to express your interest in the specific roles they have available in security services.
We think you need these skills to ace Relief Security Officer - Sunderland Operations · Sunderland
Some tips for your application 🫡
Show Off Your Certifications:In the security services field, having relevant certifications can set you apart from the crowd. If you’ve got certifications like SIA, make sure you include them upfront in your CV. This shows you’re serious and knowledgeable about the industry!
Highlight Your Experience:Whether it’s previous roles in security, surveillance, or even customer service, showcasing relevant experience is key. Make sure to mention specific duties you’ve performed that relate to the job at Savills Company. This demonstrates that you know what the role entails and you're ready to jump in.
Tailor Your Cover Letter:For a part-time role like this, it's a good idea to express your motivation for wanting to work at Savills Company specifically. Mention how your availability aligns with their needs and what you’re hoping to learn. We love seeing enthusiasm and a willingness to grow!
Add Availability and Flexibility:For part-time positions, your availability can be a deciding factor. In your CV or cover letter, don’t forget to outline when you can work, and if you're open to various shifts. This flexibility can be a big plus for Savills Company, showing you’re ready to contribute wherever needed.
How to prepare for a job interview at Savills Company
✨Know Your Security Protocols
Familiarise yourself with common security protocols and procedures. Be ready to discuss your understanding of risk assessment, emergency response tactics, and how you would handle specific scenarios. It’s worth brushing up on the latest trends in the security industry too, so you can talk about where you see the field heading.
✨Showcase Relevant Experience
Even if it's part-time, highlight any previous experience in security or related roles. If you’ve done anything from bouncer work to volunteering at events, prepare to share how those experiences have equipped you with the skills required for this role at Savills Company.
✨Demonstrate Communication Skills
In security services, clear communication is key. Be prepared to answer questions about how you would interact with the public and work as part of a team. Think of examples where you’ve effectively communicated during tense situations and how that helped resolve issues.
✨Flexible Availability Matters
As this is a part-time role, be clear about your availability. Employers often need flexibility for shifts, especially during peak hours or events. Be upfront about when you can work, and show your willingness to adapt to meet the team's needs.
