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- Tasks: Join our team as a Security Officer, ensuring safety and support at Highcross Shopping Centre.
- Company: Savills is a leading property management company with a commitment to excellence.
- Benefits: Enjoy a competitive pay rate of £13.07 per hour and a structured shift pattern.
- Why this job: Be part of a dynamic team, enhancing customer experiences while ensuring safety.
- Qualifications: Previous security experience and an SIA Door Supervisor Licence are essential.
- Other info: Work in a vibrant shopping environment with opportunities for personal growth.
Savills has a great opportunity at the Highcross Shopping Centre. We are looking for an experienced Security Officer to join the team on site. Your shift pattern will be 4 on 2 off, rotating 07:00-16:00 and 12:00-22:00 shifts, with a pay rate of £13.07 per hour. You will report into the site's team leaders.
Key Responsibilities
- To comply with Assignment Instructions / Standard Operating procedures at all times and carry out duties accordingly.
- Ensure that Health and Safety processes and procedures are complied with at all times.
- Provide support in emergency situations, including fire and evacuation incidents.
- Provide a professional and customer focused service to all customers, retailers, visitors, staff and contractors.
- Ensure all security activities are carried out adhering to the requirements of the SIA, both criminal and civil law and in compliance to Highcross policies and procedures.
- Manage the opening and closing of the centre ensuring the security of the site at all times.
- Participate in the patrolling of the malls, car parks and external areas taking ownership for responsibilities as identified in your patrol program and assisting customers as required.
- Manage unacceptable behaviour in line with Highcross procedures.
- Provide a deterrent for possible crime.
Skills, Knowledge and Experience
- Previous Industry experience.
- Strong customer service skills.
- Effective people management skills.
- SIA Door Supervisor Licence.
- Good verbal and written skills.
- Ability to remain calm under pressure.
- Excellent communication skills.
Security Officer - Highcross Shopping Centre, Leicester employer: Savills Company
Contact Detail:
Savills Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer - Highcross Shopping Centre, Leicester
✨Tip Number 1
Familiarise yourself with the Highcross Shopping Centre and its layout. Understanding the environment you'll be working in can help you demonstrate your commitment and knowledge during interviews.
✨Tip Number 2
Brush up on your customer service skills. Since the role requires a professional and customer-focused approach, think of examples from your past experiences where you've successfully handled customer interactions.
✨Tip Number 3
Prepare for situational questions related to emergency situations. Reflect on how you would respond to incidents like fire evacuations or managing unacceptable behaviour, as these scenarios are crucial for the role.
✨Tip Number 4
Make sure you have your SIA Door Supervisor Licence ready and be prepared to discuss how your previous industry experience aligns with the responsibilities outlined in the job description.
We think you need these skills to ace Security Officer - Highcross Shopping Centre, Leicester
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Security Officer position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous security roles or customer service experience you have. Mention specific situations where you demonstrated effective people management and compliance with health and safety procedures.
Showcase Your Skills: Make sure to include your SIA Door Supervisor Licence in your application. Also, highlight your communication skills and ability to remain calm under pressure, as these are crucial for the role.
Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you are a great fit for the Highcross Shopping Centre. Use specific examples from your past experiences to illustrate your suitability for the role.
How to prepare for a job interview at Savills Company
✨Know Your Responsibilities
Familiarise yourself with the key responsibilities outlined in the job description. Be prepared to discuss how your previous experience aligns with tasks like managing security protocols and providing customer service.
✨Demonstrate Customer Service Skills
Since the role requires strong customer service skills, think of examples from your past where you successfully handled difficult situations or provided exceptional service. This will show that you can maintain professionalism under pressure.
✨Understand Health and Safety Procedures
Brush up on health and safety regulations relevant to the security industry. Be ready to explain how you would ensure compliance during emergencies or routine operations, as this is crucial for the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about how you would handle situations like managing unacceptable behaviour or responding to an emergency, and articulate your thought process clearly.
