At a Glance
- Tasks: Ensure safety and security while providing top-notch customer service to visitors.
- Company: Join a leading security team at Derbion Operations.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional development.
- Other info: Dynamic 4 on 4 off shift pattern with a supportive team environment.
- Why this job: Be the face of security, making a real difference in people's experiences.
- Qualifications: SIA Door Supervision licence and a passion for customer service.
The predicted salary is between 27384 - 27384 £ per year.
Purpose of the Role
The Security Officer is accountable to the Security Manager for the support and delivery of security within the site. The Security Officer will ensure exemplary standards of security and customer service are provided to the client and visitors to the site at all times. The Security Officer is the public face of the security team and should act with professionalism at all times; a can-do attitude is essential in this highly influential role.
Key Responsibilities
- To be part of a team in a rosta pattern.
- To readily interact with all visitors/tenants within the buildings, delivering a first-class customer-focused service.
- Carry out regular patrols of the various buildings detailed in the site Assignment Instructions being proactive at all times.
- Ensure compliance with all internal procedures, site processes and external bodies including enforcement agencies and auditory bodies.
- Ensure a timely response to all security issues and events.
- Be professional, pleasant, friendly, courteous and helpful at all times whilst carrying out duties to the highest levels.
- To ensure exemplary standards in personal grooming, strictly adhering to the site uniform requirements.
- Continuously look for opportunities to be of assistance to visitors to the buildings proactively offering assistance wherever opportunities arise.
- To ensure that the site is a safe and non-threatening environment for all visitors/tenants.
- Ensuring all incidents are managed in accordance with site policies and procedures.
- Liaising with the Security Manager proactively reacting to incidents and ensuring colleagues are fully briefed and supported at all times.
- To deal efficiently and effectively with emergencies including fire and bomb scares ensuring the onsite team and client are kept fully informed at all times.
- Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals logging and reporting incidents in line with site/company policies.
- Maintain vigilance and highlight/manage unauthorised access by banned persons.
- Provide assistance to third party contractors/visitors ensuring all site procedures/policies are adhered to.
- Maintain continuous monitoring of site radio systems adhering to correct radio procedures at all times.
- Diligent management and maintenance of site records/reference materials including Health & Safety records, Incident Forms and the site occurrence book.
- To provide regular liaison and timely feedback to the management team on all aspects of service delivery, implementing effective solutions and corrective action to enhance the service.
- Report any event that may be detrimental to the fulfilment of the provision of security on site to the Security Supervisor/Security Manager.
- Support the Security Manager with any internal/external audits in line with company policies and procedures.
- Make certain that the Continuous Improvement Process is an integral part of service delivery increasingly adding value to both the business and our client.
- Undertake any other reasonable duties as required to meet the needs of the business.
Skills, Knowledge and Experience
QUALIFICATIONS AND EXPERIENCE
Essential
- Own transport/use of public transport.
- Successful track record of delivering security solutions to internal client base.
- SIA Door Supervision licence.
- Experience of working in a customer-focused environment.
- First aid qualified or willing to work towards qualification.
Desirable
- CCTV SIA Licence.
- Professional or further qualification in Security.
COMPETENCIES
- Good verbal and written communication skills.
- Able to articulate clearly and credibly with the client, senior managers and all staff.
- Capability to work unsupervised and take responsibility.
- Aptitude to remain calm under pressure.
- Smart appearance.
- Flexible/Can Do Attitude.
Working Hours
4 on 4 off rotational pattern - 40 hours per week.
Salary
£27,384.00
Please see our Benefits Booklet for more information.
Security Officer Days 40hrs - Derbion Operations Derbion employer: Savills Company
At Derbion Operations, we pride ourselves on fostering a supportive and dynamic work environment for our Security Officers. With a strong emphasis on professional development, our team members benefit from comprehensive training opportunities and a culture that values customer service excellence. Located in the vibrant Derbion area, employees enjoy a collaborative atmosphere where their contributions are recognised, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer Days 40hrs - Derbion Operations Derbion
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We think you need these skills to ace Security Officer Days 40hrs - Derbion Operations Derbion
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Savills Company. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Savills Company.
How to prepare for a job interview at Savills Company
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Savills Company.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Savills Company.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Savills Company.
