Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Ensure top-notch security and customer service while patrolling the site.
- Company: Join a dynamic team at Derbion Operations, focused on safety and service.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Why this job: Be the face of security, making a real difference in people's safety.
- Qualifications: SIA Door Supervision licence and a passion for customer service.
- Other info: Enjoy a 4 on 4 off shift pattern for work-life balance.
The predicted salary is between 21000 - 26000 £ per year.
The Security Officer is accountable to the Security Manager for the support and delivery of security within the site. The Security Officer will ensure exemplary standards of security and customer service are provided to the client and visitors to the site at all times. The Security Officer is the public face of the security team and should act with professionalism at all times; a can-do attitude is essential in this highly influential role.
Key Responsibilities
- To be part of a team in a rosta pattern.
- To readily interact with all visitors/tenants within the buildings, delivering a first-class customer-focused service.
- Carry out regular patrols of the various buildings detailed in the site Assignment Instructions being proactive at all times.
- Ensure compliance with all internal procedures, site processes and external bodies including enforcement agencies and auditory bodies.
- Ensure a timely response to all security issues and events.
- Be professional, pleasant, friendly, courteous and helpful at all times whilst carrying out duties to the highest levels.
- To ensure exemplary standards in personal grooming, strictly adhering to the site uniform requirements.
- Continuously look for opportunities to be of assistance to visitors to the buildings proactively offering assistance wherever opportunities arise.
- To ensure that the site is a safe and non-threatening environment for all visitors/tenants.
- Ensuring all incidents are managed in accordance with site policies and procedures.
- Liaising with the Security Manager proactively reacting to incidents and ensuring colleagues are fully briefed and supported at all times.
- To deal efficiently and effectively with emergencies including fire and bomb scares ensuring the onsite team and client are kept fully informed at all times.
- Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals logging and reporting incidents in line with site/company policies.
- Maintain vigilance and highlight/manage unauthorised access by banned persons.
- Provide assistance to third party contractors/visitors ensuring all site procedures/policies are adhered to.
- Maintain continuous monitoring of site radio systems adhering to correct radio procedures at all times.
- Diligent management and maintenance of site records/reference materials including Health & Safety records, Incident Forms and the site occurrence book.
- To provide regular liaison and timely feedback to the management team on all aspects of service delivery, implementing effective solutions and corrective action to enhance the service.
- Report any event that may be detrimental to the fulfilment of the provision of security on site to the Security Supervisor/Security Manager.
- Support the Security Manager with any internal/external audits in line with company policies and procedures.
- Make certain that the Continuous Improvement Process is an integral part of service delivery increasingly adding value to both the business and our client.
- Undertake any other reasonable duties as required to meet the needs of the business.
Skills, Knowledge and Experience
Qualifications and Experience
- Essential: Own transport/use of public transport, successful track record of security solutions to internal client base, SIA Door Supervision licence, experience of working in a customer focused environment, first aid qualified or willing to work towards qualification.
- Desirable: CCTV SIA Licence, professional or further qualification in Security.
Competencies
- Good verbal and written communication skills.
- Able to articulate clearly and credibly with the client, senior managers and all staff.
- Capability to work unsupervised and take responsibility.
- Aptitude to remain calm under pressure.
- Smart appearance.
- Flexible/Can Do Attitude.
Working Hours - 4 on 4 off rotational pattern - 40 hours per week
Salary - £26,267.00
Security Officer Days 40hrs - Derbion Operations · Derbion employer: Savills Company
Contact Detail:
Savills Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer Days 40hrs - Derbion Operations · Derbion
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Derbion and its values. This way, you can show how your skills and attitude align with their mission, making you a more attractive candidate.
✨Tip Number 2
Practice your customer service skills! As a Security Officer, you'll be the face of the team. Role-play scenarios with friends or family to get comfortable with handling various situations while maintaining a friendly and professional demeanour.
✨Tip Number 3
Be proactive during your interview! Think of examples from your past experiences where you’ve gone above and beyond in customer service or security. This will help you stand out as someone who takes initiative and is ready to tackle challenges head-on.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team at Derbion. Don’t miss out on this opportunity!
We think you need these skills to ace Security Officer Days 40hrs - Derbion Operations · Derbion
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how your unique experiences make you a great fit.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight your relevant skills and experiences that align with the responsibilities of the Security Officer role. This shows us that you’ve done your homework and are genuinely interested.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and gets straight to the important bits!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Savills Company
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Security Officer. Familiarise yourself with the key tasks mentioned in the job description, such as customer service, compliance with procedures, and incident management. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a Security Officer, you'll be the face of the security team. Prepare examples from your past experiences where you've provided excellent customer service. Think about situations where you went above and beyond to assist someone, as this will highlight your 'can do' attitude and professionalism.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss how you've handled emergencies or difficult situations in the past. The interviewers will want to see that you can remain calm under pressure and think on your feet. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Dress the Part
First impressions matter! Ensure you present yourself smartly and adhere to any uniform requirements mentioned in the job description. A professional appearance not only reflects your respect for the role but also sets the tone for how you’ll represent the company.
