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- Tasks: Ensure site safety, assist customers, and monitor CCTV for a secure environment.
- Company: Join a leading security team at Longbridge Retail Park.
- Benefits: Competitive pay, flexible shifts, and opportunities for training and development.
- Why this job: Be the frontline hero ensuring safety while gaining valuable experience.
- Qualifications: SIA Security Licence required; customer service skills are a must.
- Other info: Work in a dynamic environment with a supportive team.
Purpose of the Role
To assist with the smooth running of the site and to assist with all emergency situations when they occur. This includes providing visible security cover to the site, handling enquiries and customer concerns, monitoring CCTV (by suitably trained and licensed staff) supporting the tenants, stores and preventing ASB.
Key Responsibilities
- To work the hours and shifts in accordance with conditions of employment.
- To undertake regular patrols of the sites instructed by the Assignment Instructions.
- To carry out duties in accordance with instructions issued by the Area Manager.
- To comply fully with the Health & Safety Policy for the site.
- To ensure that the Rules & Regulations of the site are complied with at all times.
- Ensure that all incidents are recorded in Incident Log and escalated where appropriate.
- Ensure that contractors arriving on site adhere fully, to requirements for contractor management and site H&S in line with the company policy and site procedures.
- Ensure that the site is a safe and pleasant environment for the public.
- To assist with enquiries from the public if so required.
- To be aware of and abide by all rules, terms and conditions of the company.
- In order to comply with the Security Industry Act 2001, officers must hold a valid SIA Security Licence and where necessary a Public Space Surveillance Licence.
Skills, Knowledge and Experience
Essential
- Experience in the provision of security services in a busy environment visited by members of the public.
- In order to comply with the Security Industry Act 2001, officers must hold a valid SIA Security Licence and where necessary a Public Space Surveillance Licence.
- Ability to demonstrate good levels of customer service at all times.
- Ability to work on own initiative and deal with demanding situations.
- Honest and reliable work ethic.
- Willingness to partake in on-site training for emergency procedures.
- Excellent organisational, interpersonal and communication skills.
- Willingness to adopt a flexible approach to work patterns and work weekends/nights on a flexible roster pattern.
- Willingness to undertake additional training and career development.
- Well presented.
- Accurate record keeping with good attention to detail.
Desirable
- Ability to use full range of Microsoft applications inc. Word, Excel, PowerPoint, Outlook.
- Basic knowledge of H&S legislation.
Working Arrangements
Working Hours – 12 hour shifts, 06:30 – 18:30 & 18:30 – 06:30 – Avg 42 hrs per week on a 4 on, 4 off roster pattern. Day & Night Shifts.
Salary – £12.37/hr
Please see our Benefits Booklet for more information.
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Security Officer 42hrs - Longbridge Retail Park, Birmingham Operations · Longbridge Retail Park employer: Savills Company
Contact Detail:
Savills Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer 42hrs - Longbridge Retail Park, Birmingham Operations · Longbridge Retail Park
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in security or related fields. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching common security scenarios and how you'd handle them. Think about your past experiences and be ready to share examples that showcase your skills in customer service and emergency situations.
✨Tip Number 3
Dress the part! First impressions matter, especially in security roles. Make sure you look professional and well-presented when you show up for interviews or networking events.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Security Officer 42hrs - Longbridge Retail Park, Birmingham Operations · Longbridge Retail Park
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Security Officer role. Highlight your experience in security services and customer service, as these are key for us. Use specific examples that show how you've handled demanding situations.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Explain why you're passionate about the role and how your skills align with our needs. Keep it concise but engaging, and don’t forget to mention your SIA Security Licence!
Show Off Your Attention to Detail: In security, attention to detail is crucial. Make sure your application is free from typos and errors. This shows us you take pride in your work and can keep accurate records, which is essential for the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s straightforward and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role and our company!
How to prepare for a job interview at Savills Company
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Security Officer. Familiarise yourself with the key tasks like monitoring CCTV, handling enquiries, and ensuring safety on site. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role involves interacting with the public, be prepared to discuss your experience in providing excellent customer service. Think of specific examples where you've handled difficult situations or enquiries effectively. This will demonstrate your ability to maintain a positive environment.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions during the interview. Practice how you would respond to emergencies or challenging situations. This will not only showcase your problem-solving skills but also your ability to stay calm under pressure, which is crucial for a Security Officer.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A well-presented appearance reflects your seriousness about the job and aligns with the expectations of a Security Officer. Remember, you’re applying for a role that requires a polished image.
