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- Tasks: Ensure security and safety while delivering top-notch customer service at Victoria Centre.
- Company: Join a vibrant team at the iconic Victoria Centre in Nottingham.
- Benefits: Flexible hours, competitive pay, and opportunities for training and development.
- Other info: Dynamic role with a chance to grow in a supportive environment.
- Why this job: Be a key player in creating a safe and welcoming environment for all visitors.
- Qualifications: Good communication skills, SIA Licence, and a proactive team player.
The predicted salary is between 24000 - 36000 £ per year.
Purpose of the Role
As the Security Officer within the Security side of the business you will ensure exemplary standards in communication to our customers, retailers and team members and be an ambassador for Victoria Centre and our wider business.
Key Responsibilities
This role will include a variety of tasks including the following:
- Ensure the on-going security and safekeeping of the complex through proactive patrolling.
- Carry out duties in accordance with the Assignment Instructions.
- Deliver excellent customer service.
- Deter unauthorised personnel from gaining access to the complex.
- Liaise effectively with the Security Team Leader on a regular basis.
- Be aware of the obligations under the Health and Safety regulations concerning their own safety, that of their colleagues and tenants.
- Ensure that all roads and emergency access and exit points are kept free of obstructions and any unauthorised vehicles or obstructions are moved quickly and efficiently.
- Assist with fire alarm testing as required and have full knowledge of fire alarm procedures.
- Ensure only authorised personnel gain access to the service area.
- Subject to being fully licensed, operate the on-site CCTV equipment as required.
Skills, Knowledge and Experience
Essential:
- Good communication skills both verbal and written.
- Excellent customer service skills.
- Supportive and proactive team player.
- Smart professional appearance.
- SIA Licence holder.
- First aid qualification
Desirable:
- Previous experience in customer facing role
- First Aid certificate / Defibrillator Trained
- CCTV Licence.
Working Hours – Flexible Rolling rota including weekends
Please see our Benefits Booklet for more information.
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Security Officer 40hrs - Victoria Centre, Nottingham Operations · Victoria Centre employer: Savills Company
Contact Detail:
Savills Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer 40hrs - Victoria Centre, Nottingham Operations · Victoria Centre
✨Tip Number 1
Network like a pro! Reach out to people in the security industry, especially those connected to Victoria Centre. A friendly chat can open doors that a CV can't.
✨Tip Number 2
Show off your customer service skills during interviews. Share specific examples of how you've gone above and beyond for customers in past roles. We want to see that you can be the face of Victoria Centre!
✨Tip Number 3
Be prepared to demonstrate your knowledge of health and safety regulations. Brush up on these topics before your interview, as they’re crucial for the role and show you’re serious about safety.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at Victoria Centre.
We think you need these skills to ace Security Officer 40hrs - Victoria Centre, Nottingham Operations · Victoria Centre
Some tips for your application 🫡
Show Off Your Communication Skills: Since good communication is key for this role, make sure to highlight your verbal and written skills in your application. Use clear and concise language to demonstrate how you can effectively communicate with customers and team members.
Customer Service is King: This role is all about delivering excellent customer service, so don’t forget to share any relevant experiences you have. Whether it’s a previous job or a volunteer role, let us know how you’ve gone above and beyond for customers.
Be Professional and Smart: We’re looking for someone with a smart professional appearance, so make sure your application reflects that. Use a clean format and professional language to show us you mean business!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Savills Company
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Security Officer. Familiarise yourself with the key tasks like proactive patrolling and customer service. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since good communication is essential for this position, prepare examples of how you've effectively communicated in previous roles. Think about times when you’ve resolved conflicts or provided excellent customer service, as these will resonate well with the interviewers.
✨Dress to Impress
As a Security Officer, maintaining a smart professional appearance is crucial. Dress appropriately for the interview to reflect the standards expected in the role. This shows that you take the position seriously and understand the importance of professionalism.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to security and customer service. Prepare by thinking through how you would handle various scenarios, such as dealing with unauthorised personnel or responding to emergencies. This will showcase your problem-solving skills and readiness for the job.