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- Tasks: Monitor safety, respond to customer inquiries, and manage contracts.
- Company: Facilities management company focused on security and customer experience.
- Benefits: Earn £12.71 per hour with 40 hours per week and training provided.
- Why this job: Join a proactive team and enhance your customer service skills.
- Qualifications: Valid SIA door supervisor licence and strong communication skills.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 12 - 16 £ per hour.
A facilities management company is seeking Security Officers in Edinburgh. The role involves monitoring safety, responding to customer inquiries, and managing contracts.
Applicants should hold a valid SIA door supervisor licence and possess strong communication and customer service skills. The position offers 40 hours per week, with a pay rate of £12.71 per hour. Ideal candidates will be proactive and respectful in their interactions. Training for CCTV monitoring will be provided.
Security & Customer Experience Specialist employer: Savills Company
Contact Detail:
Savills Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security & Customer Experience Specialist
✨Tip Number 1
Make sure you know the ins and outs of the role. Research the company and understand their values, especially around safety and customer service. This will help you tailor your approach during interviews.
✨Tip Number 2
Practice your communication skills! Since this role involves responding to customer inquiries, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show off your proactive side! Think of examples from your past experiences where you took initiative, especially in customer service situations. This will demonstrate that you’re a great fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the extra step to connect with us directly.
We think you need these skills to ace Security & Customer Experience Specialist
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your strong communication and customer service skills in your application. We want to see how you can proactively engage with customers and handle inquiries effectively.
SIA Licence is Key: Don’t forget to mention your valid SIA door supervisor licence! It’s a must-have for this role, so make it prominent in your application to catch our eye.
Be Respectful and Professional: Since the role involves managing contracts and ensuring safety, we’re looking for candidates who are respectful and professional in their interactions. Let us know how you embody these qualities in your application.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Savills Company
✨Know Your Stuff
Make sure you understand the role of a Security & Customer Experience Specialist. Brush up on your knowledge about safety protocols, customer service best practices, and the importance of a valid SIA door supervisor licence. This will show that you're serious about the position.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. Prepare examples from your past experiences where you successfully handled customer inquiries or resolved conflicts. This will demonstrate your ability to interact respectfully and proactively.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to security and customer service. Think about how you would respond to various scenarios, such as dealing with an upset customer or managing a safety concern. This will help you showcase your problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company’s approach to security and customer experience. This shows your genuine interest in the role and helps you assess if the company aligns with your values.
