Residential Front Desk & Guest Experience Lead

Residential Front Desk & Guest Experience Lead

Full-Time 28066 - 31200 £ / year (est.) No working from home possible
Savills Company

At a Glance

  • Tasks: Be the friendly face of our residential development, welcoming residents and visitors.
  • Company: Join Savills, a leader in property management with a focus on exceptional service.
  • Benefits: Enjoy a competitive salary of £28,000 and fixed weekend hours.
  • Other info: Work in a dynamic environment with opportunities to grow your career.
  • Why this job: Make a difference by creating a warm and inviting atmosphere for everyone.
  • Qualifications: Strong communication skills and a passion for customer service are essential.

The predicted salary is between 28066 - 31200 £ per year.

Savills seeks a front of house concierge to maintain a welcoming reception for residents and visitors at a residential development.

You will be the first point of contact, log visitors, manage access, and uphold high standards of presentation and service.

Demonstrating strong communication, teamwork and health & safety awareness, you will support building management and assist in emergencies.

The role is on-site with fixed weekend hours and a £28,000 annual salary.

Residential Front Desk & Guest Experience Lead employer: Savills Company

As a Health & Safety Fire Officer at the Victoria Centre in Nottingham, you will join a dynamic team dedicated to ensuring a safe and compliant environment for all. Our company fosters a supportive work culture that prioritises employee growth through continuous training and development opportunities, alongside competitive salaries and benefits. With a strong commitment to health and safety, you will play a vital role in shaping our operational standards while enjoying the unique advantage of working in a vibrant retail hub.

Savills Company

Contact Details:

Savills Company Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Residential Front Desk & Guest Experience Lead

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Savills Company. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Savills Company

Don't be shy about reaching out to Savills Company directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Residential Front Desk & Guest Experience Lead

Communication Skills
Customer Service
Teamwork
Health & Safety Awareness
Reception Management
Visitor Management
Presentation Skills

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Savills Company and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Savills Company

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!