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- Tasks: Supervise resident services, organise events, and enhance community spirit.
- Company: Leading property management firm with a focus on community living.
- Benefits: Full-time position with competitive salary and opportunities for growth.
- Why this job: Join a vibrant team and make a difference in residents' lives.
- Qualifications: Strong customer service skills and a friendly personality.
- Other info: Dynamic work environment in a new build-to-rent development.
The predicted salary is between 36000 - 60000 £ per year.
A leading property management firm seeks a Senior Residents Experience Assistant for their new build-to-rent development in West London. The role involves providing exceptional customer service and managing resident interactions to foster community spirit.
Key responsibilities include:
- Supervising daily resident services
- Organising events
- Ensuring the presentation of apartments
Candidates should possess strong customer service skills and a friendly personality. This full-time position requires working 40 hours per week.
Resident Experience Lead - Build-to-Rent Community employer: Savills Company
Contact Detail:
Savills Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Experience Lead - Build-to-Rent Community
✨Tip Number 1
Network like a pro! Reach out to people in the property management industry, especially those who work in build-to-rent communities. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your friendly nature shine through. Remember, they’re looking for someone who can connect with residents and create a community vibe.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you’ve provided exceptional customer service or organised events. This will help you demonstrate your skills effectively.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to show your interest in joining our community-focused team.
We think you need these skills to ace Resident Experience Lead - Build-to-Rent Community
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly personality shine through! We want to see how you connect with others and your passion for creating a vibrant community.
Highlight Relevant Experience: Make sure to showcase any previous roles where you've provided exceptional customer service or organised events. We love seeing how your past experiences can contribute to our resident community!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and responsibilities mentioned in the job description. It shows us you’re genuinely interested in the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Savills Company
✨Know the Community
Before your interview, research the specific build-to-rent community you'll be working in. Familiarise yourself with its amenities, events, and resident demographics. This will show your genuine interest and help you discuss how you can enhance the resident experience.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Think about situations where you resolved conflicts or went above and beyond for residents. This will demonstrate your ability to foster a positive community spirit.
✨Event Planning Ideas
Since organising events is a key part of the role, come up with a few creative event ideas that could engage residents. Be ready to discuss how these events could enhance community interaction and improve resident satisfaction.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the importance of presentation, which is crucial in property management and resident interactions.
