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- Tasks: Be the friendly face of our building, welcoming visitors and providing top-notch customer service.
- Company: Join Savills, a leading property management company with a strong team ethos.
- Benefits: Enjoy a competitive salary, career development opportunities, and a supportive work environment.
- Why this job: Make a lasting impression and be part of a dynamic team in a vibrant setting.
- Qualifications: GCSE education, excellent communication skills, and a passion for customer service.
- Other info: Flexible tasks and opportunities for growth in a fast-paced environment.
The predicted salary is between 29700 - 36900 £ per year.
Purpose of the Role
To be first point of contact for all arriving to the building, offering a warm, friendly welcome, a professional and helpful nature, good representation and a lasting impression to all. Provide assistance to all visitors, occupiers and colleagues as required. Maintain a professional outlook to delivering excellent customer service at all times.
Key Responsibilities
- To ensure the Reception area is kept clean, tidy and welcoming to all visitors and occupiers, ensuring a good first impression is made.
- To be presentable at all times and maintain a courteous, professional and helpful nature. If a uniform is supplied it must be kept in an acceptable and clean condition at all times.
- To carry out your daily duties outlined by your Building Manager/Supervisor and Line Manager.
- To adhere to all procedures and operating standards of work in place at your property.
- Establish a professional working relationship with all colleagues, occupiers and visitors within the property and be the first point of contact for the building.
- Meet and greet all visitors reporting to the reception desk and maintain an accurate log of all visitors’ records.
- To provide assistance and direction to visitors and notify occupiers and hosts inline with their preferred procedure.
- To maintain a professional manner when communicating via telephone and emails.
- To deal with all queries on site efficiently and professionally, and appropriatly direct queries to to the relevant person(s) for action.
- To maintain good working knowledge of the property systems and procedures to enable you to provide support during team members absences.
- To assist colleagues, occupiers and visitors in the event of an emergency, keeping inline with your level of agreed responsibility.
- To be mindful that you are representing the property, Savills and the landlord at all times and this representation should be held a high standard.
- To strive to be your best self with the result of job progression.
- To become a vital part of the property team and maintain our property’s one team ethos.
- It is the nature of work of SMR that tasks and responsibilities are, in many circumstances, unpredictable and varied. All staff are, therefore, expected to work in a flexible way when the occasion arises where tasks are not specifically covered in the Job Description and have to be undertaken.
Skills, Knowledge and Experience
Essential
- Excellent verbal and written communication.
- General Education to GCSE standard or equivalent standard.
- Reliable, helpful and well presented.
- Team player with strong customer service skills, able to provide a helpful and polite service.
- Pleasant telephone manner and efficiency in relaying messages and taking instructions.
- Excellent communication skills.
- Ability to deal with confidential information.
- Good organisational and time management skills.
- Careful and conscientious with an aptitude for attention to detail.
- Willingness and ability to learn on the job, keen to undertake training and career development.
- A positive attitude, and a visible passion for customer services.
Working Hours – 7.30am-4.30pm
Salary – £33,202.00
Please see our Benefits Booklet for more information.
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Receptionist - 5 Aldermanbury Square, London Operations · 5 Aldermanbury Sq employer: Savills Company
Contact Detail:
Savills Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - 5 Aldermanbury Square, London Operations · 5 Aldermanbury Sq
✨Tip Number 1
First impressions matter, so when you walk into that interview, make sure you’re dressed to impress! A smart appearance shows you take the role seriously and are ready to represent the company well.
✨Tip Number 2
Practice your greeting and body language. When you meet your interviewer, a warm smile and a confident handshake can set the tone for the whole conversation. Remember, you’re not just selling your skills; you’re also showcasing your personality!
✨Tip Number 3
Be prepared to discuss how you handle customer service situations. Think of examples where you’ve gone above and beyond to help someone. This will show you’re not just about ticking boxes but genuinely care about providing excellent service.
✨Tip Number 4
Finally, don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and remind them of your enthusiasm for the role. Plus, it’s a great way to reiterate your interest in being part of their team!
We think you need these skills to ace Receptionist - 5 Aldermanbury Square, London Operations · 5 Aldermanbury Sq
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness that reflects the welcoming nature we value at StudySmarter.
Tailor Your Application: Make sure to tailor your application to the role of Receptionist. Highlight your customer service skills and any relevant experience that shows you can provide that professional and helpful nature we’re looking for.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured writing that gets straight to the heart of your qualifications and experiences. Remember, first impressions count!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Savills Company
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a receptionist. Familiarise yourself with the key tasks like greeting visitors, maintaining a tidy reception area, and handling queries. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Dress to Impress
As a receptionist, you'll be the first point of contact for visitors, so it's crucial to present yourself well. Choose professional attire that aligns with the company's image. If a uniform is provided, ensure it’s clean and well-maintained. This shows you take pride in your appearance and understand the importance of first impressions.
✨Practice Your Communication Skills
Excellent verbal and written communication skills are essential for this role. Practice common interview questions and answers, focusing on clarity and professionalism. You might even want to role-play with a friend to get comfortable with greeting visitors and handling phone calls, as these are key parts of the job.
✨Show Your Customer Service Passion
During the interview, highlight your customer service experience and your positive attitude. Share specific examples of how you've gone above and beyond to assist customers in the past. This will demonstrate your commitment to providing excellent service, which is vital for a receptionist role.
