At a Glance
- Tasks: Keep Queensgate Shopping Centre sparkling clean and presentable for all visitors.
- Company: Join a dynamic team at Queensgate Shopping Centre, where cleanliness is key!
- Benefits: Earn £12.25/hr with flexible 28-hour work weeks and great perks.
- Why this job: Make a difference in a vibrant shopping environment while gaining valuable experience.
- Qualifications: No prior cleaning experience needed; just bring your enthusiasm and teamwork spirit.
- Other info: Enjoy a flexible 4 on, 4 off roster pattern that fits your lifestyle.
To effectively undertake a range of cleaning duties in line with the Housekeeping Specification to ensure that all areas (front-of-house, back-of-house, external) of Queensgate Shopping Centre are consistently clean and presentable.
Key Responsibilities
- To undertake a range of cleaning duties to the standard specified within the Housekeeping Specification, inclusive of:
- Reporting and reacting to incidents (such as spillages) as and when required.
- Cleaning interior and exterior touchpoints, surfaces, furnishings, fixtures and fittings.
- Cleaning interior and exterior floors and floor coverings.
- Cleaning washroom areas inclusive of toilet appliances (i.e. toilets, sinks, etc), also replenishing consumables (i.e. hand-soap, toilet tissue, etc).
- Removing waste from internal and external areas; segregating and disposing of this in a suitable manner.
- Removing sharps / biohazards as and when required; disposing of these in a suitable manner.
- To escalate any incidents on-site to the Shift Leader / Operations so they may be rectified immediately.
- To undertake any other reasonable duties/request that commensurate with this position as designated by the Shift Leader / Soft Services Cleaning Manager / Facilities Manager / Client / Company.
Health and Safety
- To take reasonable care of your own health and safety.
- To take reasonable care not to put colleagues, members of public and others at risk by what you do or do not do in the course of your work.
- To not interfere with, or misuse anything that has been provided for your health, safety or welfare.
- To report any accidents/incidents that you are involved in (personal or third-party) to your line manager immediately.
- To report any injuries, strains or illnesses you suffer as a result of doing your work activities to your line manager immediately.
- To inform your line manager if something happens that might affect your ability to work, like becoming pregnant or suffering an injury.
- To inform your line manager if you take medication that may have an impact on your safety and that of others (i.e. drowsiness, confusion, sight hearing impairment, etc).
- To ensure that you receive training to enable you to undertake work activities in a safe manner. Should you identify the need for further training, or are concerned for your safety you must inform your line manager.
- To ensure that you understand and work to all risk assessments, training, safe working practices and Health and Safety Policies.
- To be responsible for the safe use and care of equipment and materials and wear appropriate protective clothing as supplied.
Other
- To contribute to the development and implementation of the overall ethos/work/aims of Savills Management Resources & Queensgate Shopping Centre.
- To work in accordance with site policies and procedures.
- To liaise and communicate with other colleagues as needed.
Person specification:
- Able to lift and carry heavy equipment, furniture, rubbish.
- Able to wear personal protective equipment as supplied.
- An effective communicator with a good understanding and speaking of English.
- Able to plan and prioritise workload to ensure objectives are achieved on time.
- Able to identify problems and take appropriate action where necessary to resolve.
- Able to follow instructions on the use of cleaning materials and machinery.
- Able to attain a consistent standard of service in cleaning duties.
- Enjoys and is able to work constructively as part of a team.
- Able to adhere to manual handling and health and safety regulations as required.
- Flexible approach to work.
- Appreciates that projects need to be completed; effective and efficient time management of self and duties.
- Methodical approach with an ability to work under pressure.
- Uses judgement to know when to ask for help and guidance.
- Takes responsibility for own work and demonstrates initiative.
- Records information accurately and pays attention to detail.
- Builds appropriate professional, friendly and accessible relationships with line managers, colleagues and tenants.
Skills, Knowledge and Experience
- Experience of working in a fast-paced, customer-facing environment.
- Previous cleaning experience within the retail (or similar) industry.
Working Hours - 28 HRS / Week – 4 On, 4 Off Roster Pattern – 06:00 – 14:00
Salary - £12.25/HR
Housekeeper PT 28hrs - Queensgate Shopping Centre Operations · Queensgate Shopping Centre in Peterborough employer: Savills Company
Contact Detail:
Savills Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper PT 28hrs - Queensgate Shopping Centre Operations · Queensgate Shopping Centre in Peterborough
✨Tip Number 1
Get to know the company! Research Queensgate Shopping Centre and its values. When you walk in for your interview, you’ll impress them with your knowledge and enthusiasm. Plus, it’ll help you tailor your answers to what they’re really looking for.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions and think about how your experience fits the role. We all know that cleaning can be a bit of a challenge, so be ready to share how you’ve tackled tough situations in the past.
✨Tip Number 3
Dress the part! Even though it’s a housekeeping role, showing up looking neat and tidy shows you take pride in your appearance and understand the importance of cleanliness. It’s a small detail that can make a big impression!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you’re genuinely interested in the position and gives you another chance to highlight why you’d be a great fit for the team at Queensgate.
We think you need these skills to ace Housekeeper PT 28hrs - Queensgate Shopping Centre Operations · Queensgate Shopping Centre in Peterborough
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in cleaning and customer service. We want to see how your skills match the role, so don’t hold back on showcasing your strengths!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read!
Show Your Enthusiasm: Let your passion for cleanliness and teamwork shine through! We love candidates who are excited about contributing to a clean and welcoming environment at Queensgate Shopping Centre.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Savills Company
✨Know Your Cleaning Standards
Familiarise yourself with the Housekeeping Specification mentioned in the job description. Be ready to discuss how you would maintain cleanliness across various areas, including front-of-house and back-of-house. This shows that you understand the expectations and are prepared to meet them.
✨Demonstrate Health and Safety Awareness
Since health and safety is a big part of this role, be prepared to talk about your understanding of safe working practices. Share any previous experiences where you had to follow safety protocols or report incidents, as this will highlight your commitment to a safe working environment.
✨Show Your Team Spirit
This position requires effective communication and teamwork. Think of examples from your past where you worked well with others, especially in a fast-paced environment. Emphasising your ability to collaborate will resonate well with the interviewers.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving skills, especially regarding cleaning challenges or incidents. Prepare to explain how you would handle situations like spillages or waste disposal, demonstrating your initiative and methodical approach to work.