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- Tasks: Lead the reception team and create unforgettable guest experiences through events.
- Company: Top property management firm in Oxford with a focus on excellence.
- Benefits: Attractive salary of £37,000, creative work environment, and professional growth.
- Why this job: Join a dynamic team and elevate customer service to 5-star standards.
- Qualifications: Proven management skills in a high-end customer service setting.
- Other info: Opportunity to engage with diverse clients and enhance your leadership skills.
The predicted salary is between 37000 - 37000 £ per year.
A leading property management firm in Oxford seeks an experienced individual to manage the reception team and enhance customer experience. The successful candidate will provide exceptional service, oversee operations, and engage visitors through events.
Strong management skills in a 5-star customer service environment are essential. The role offers a salary of £37,000 and emphasizes creativity and professionalism in all interactions with clients and partners.
5-Star Front of House Leader — Guest Experience & Events in Oxford employer: Savills Company
Contact Detail:
Savills Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 5-Star Front of House Leader — Guest Experience & Events in Oxford
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent events. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your pitch! You want to be able to confidently explain how your experience aligns with their need for a 5-star customer service environment. Keep it concise but impactful!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you. Plus, it shows you're genuinely interested!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace 5-Star Front of House Leader — Guest Experience & Events in Oxford
Some tips for your application 🫡
Show Off Your Experience: When you're writing your application, make sure to highlight your previous experience in managing teams and providing top-notch customer service. We want to see how you've made a difference in past roles, especially in a 5-star environment!
Be Creative!: This role is all about enhancing guest experiences, so don’t be afraid to showcase your creativity in your application. Share any unique ideas or events you've organised that have wowed customers in the past. We love fresh perspectives!
Professionalism is Key: Remember, professionalism shines through in your written application. Use clear and concise language, and make sure to proofread for any typos or errors. We appreciate attention to detail, as it reflects how you’ll interact with our clients and partners.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Savills Company
✨Know the Company Inside Out
Before your interview, do some digging into the property management firm. Understand their values, mission, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you provided exceptional customer service. Highlight situations where you went above and beyond to enhance guest experiences, as this is crucial for a 5-star environment.
✨Demonstrate Leadership Qualities
As a Front of House Leader, you'll need strong management skills. Be ready to discuss your leadership style and how you've successfully managed teams in the past. Think of instances where you resolved conflicts or motivated your team to achieve great results.
✨Be Creative with Event Ideas
Since the role involves engaging visitors through events, come prepared with a few creative event ideas that could enhance the guest experience. This shows your proactive approach and willingness to contribute to the company's success.
