At a Glance
- Tasks: Deliver exceptional on-site property management and build community among residents.
- Company: Savills Company, a leader in property management with a focus on community.
- Benefits: Competitive salary of £35k plus discretionary bonus and career growth opportunities.
- Other info: Exciting role with both remote and in-person event organisation.
- Why this job: Join a vibrant team and make a real difference in residents' lives.
- Qualifications: Strong customer service ethic, excellent communication skills, and organisational abilities.
The predicted salary is between 35000 - 35000 £ per year.
Savills Company is looking for a Resident Services Assistant in Wembley to deliver exceptional on-site property management services for a build-to-rent development. The role emphasizes outstanding customer service and community building among residents.
The ideal candidate will have a strong customer service ethic and be organised with excellent communication skills. Remote and in-person event organisation are key aspects of this position.
Competitive salary of £35k plus a discretionary bonus.
On-site Community Experience Manager (Resident Services) employer: Savills Company
Savills is an exceptional employer that prioritises employee growth and development, offering a vibrant work culture where community engagement and outstanding customer service are at the forefront. Located in Wembley, employees benefit from a competitive salary, discretionary bonuses, and opportunities to organise both remote and in-person events, fostering a dynamic and rewarding work environment.
StudySmarter Expert Advice🤫
We think this is how you could land On-site Community Experience Manager (Resident Services)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Savills on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in a Community Experience Manager.
✨Tip Number 2
Show off your event planning skills! Since organising events is key for this role, think of creative ways to present your past experiences. Maybe create a mini portfolio showcasing successful events you've organised – it’ll make you stand out!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and community building. We can even role-play with friends or family to get comfortable. The more we rehearse, the more confident we’ll be!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can tailor our CV and cover letter to highlight how our skills align perfectly with the Resident Services Assistant role.
We think you need these skills to ace On-site Community Experience Manager (Resident Services)
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, as this role is all about delivering exceptional service.
Be Organised and Clear:When writing your application, keep it organised and easy to read. Use clear headings and bullet points where necessary. We appreciate a well-structured application that showcases your communication skills.
Share Your Event Planning Experience:Since organising events is a key part of the role, don’t forget to mention any relevant experience you have. Whether it's remote or in-person events, we want to know how you’ve successfully brought people together.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Savills Company
✨Know Your Community
Before the interview, research the specific build-to-rent development and its community. Understand the demographics of the residents and think about how you can enhance their living experience. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about situations where you resolved conflicts or went above and beyond for residents. This will demonstrate your strong customer service ethic, which is crucial for this position.
✨Event Planning Prowess
Since event organisation is key, come ready with ideas for both remote and in-person events that could foster community spirit among residents. Discuss any relevant experience you have in planning events and how you can apply that to create engaging experiences for the residents.
✨Communication is Key
Practice articulating your thoughts clearly and confidently. Good communication skills are essential for this role, so consider doing mock interviews with a friend or family member. Focus on being concise while still conveying your enthusiasm for the position and the company.
