At a Glance
- Tasks: Lead operational management and ensure high-quality service for Savills clients and tenants.
- Company: Savills, a leading property management firm with a focus on excellence.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Other info: Great opportunity for career growth in a supportive team.
- Why this job: Make a real impact in property management while mentoring future talent.
- Qualifications: NEBOSH or IOSH qualifications and strong organisational skills required.
The predicted salary is between 45000 - 55000 £ per year.
Purpose of the Role
To assist the Senior Occupier FM in the delivery of high quality management service, for the benefit of Savills clients and tenants. The Occupier Facilities Manager is to take a lead role in the operational management of Savills property.
Key Responsibilities
- Ensure that the Operation Reporting System ("Compass") and Datastation Health & Safety systems are up to date and complete at all times.
- Ensure compliance with all legal and statutory requirements, including Health and Safety. NEBOSH or IOSH qualifications or commitment to the same is essential.
- Prepare each site for risk assessments maintaining a minimum compliance rating of 85%.
- Ensure that a full set of risk assessments is held at each property and on Datastation and action plans are implemented, diligently and competently at all times.
- Ensure that quarterly checklists are completed and uploaded on to Datastation, within the appropriate time scales.
- Inspect all properties on frequency specified by the FMA.
- Act as a mentor to FM Apprentices and ensure that their development and progression is managed to allow them the best chance of success.
- Work with Savills Pathways to develop individual training plans for all Assistant Facilities Managers and FM Apprentices within your region and hold regular review meetings to monitor progress and performance.
- Record utility consumption, at all sites and update Optima/Compass accordingly.
- Ensure that high site standards, in respect of cleaning, repair and presentation are achieved and maintained at all times, within property budgets.
- Visit each client on a quarterly basis or as often as the management contract dictates and report/resolve any issues.
- In the event of emergency situations, act as first point of contact for Savills Helpdesk, attend property as soon as possible and report back to relevant personnel whilst co-ordinating third party stakeholders to reach a speedy resolution.
- Evaluate existing contractual relationships and ensure that the service provided by contractors is in line with the agreed specification.
- Ensure that any shortcomings in service delivery are dealt with swiftly and reported back to the Senior Occupier Facilities Manager.
- Assist in the preparation of the annual service charge budget by completing a 1st draft with explanatory notes detailing your recommendations and financial requests to ensure the CRM is aware of all operational needs for each managed property.
- First approver of all expenditure invoices, track spend against budget through the service charge year and advise the management surveyor of any deviations from budget (positive or negative) in early course.
- Own all drafts on the service charge reconciliation.
- Monitor Client expenditure and ensure that invoices are approved in a timely manner via Proactis/Elogbooks.
- Prepare and implement contingency plans, to ensure adequate and suitable site attendance, including cover for holidays, training and sickness.
- Production and co-ordination of information, in line with Savills and client requirements.
- Promotion of the Occupier service line, keeping on the pulse with business development opportunities, including pitching and proposing services to clients.
- Lead the mobilisation and demobilisation of properties within allocation.
- Carry out annual appraisals for any SMR site staff that are based on your sites within the time scales given and ensure that 6 monthly reviews are completed.
- Manage all site personnel on a day to day basis under your leadership, monitoring performance, developing skills, addressing any performance or conduct issues and tracking workloads, by carrying out regular meetings in line with Savills policies.
Skills, Knowledge and Experience
- Self-motivated individual with excellent interpersonal skills.
- Excellent organisational and time management skills with a degree of flexibility.
- Ability to handle a large number of projects with a broad range of customers, suppliers, and property owners.
- Experience and knowledge of achieving high standards in property management.
- Knowledge and understanding in preparation of service charge budgets; ensuring agreed times and costs are adhered to.
- NEBOSH or IOSH Managing Safely qualifications.
- Strong overall experience in a similar environment.
Working Hours - 09:00-17:30
Occupier Facilities Manager - Finsbury Circus House, London Management · 15 Finsbury Circus employer: Savills Company
Savills is an exceptional employer, offering a dynamic work environment in the heart of London at Finsbury Circus House. With a strong focus on employee development, we provide tailored training plans and mentorship opportunities for our Facilities Managers and Apprentices, ensuring career growth and professional advancement. Our commitment to high standards in property management, coupled with a supportive team culture, makes Savills a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Occupier Facilities Manager - Finsbury Circus House, London Management · 15 Finsbury Circus
✨Tip Number 1
Network like a pro! Get out there and connect with people in the facilities management field. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Savills and understanding their values and services. Tailor your responses to show how your skills align with their needs, especially around health and safety compliance and property management. Practice common interview questions to boost your confidence!
✨Tip Number 3
Showcase your qualifications! If you’ve got NEBOSH or IOSH certifications, make sure to highlight them during conversations. These qualifications are essential for the role, so let’s make sure they’re front and centre when you’re chatting with potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So, get your application in and let’s get you that dream job!
We think you need these skills to ace Occupier Facilities Manager - Finsbury Circus House, London Management · 15 Finsbury Circus
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Occupier Facilities Manager role. Highlight your experience in property management and any relevant qualifications like NEBOSH or IOSH. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about facilities management and how you can contribute to our team. Keep it concise but impactful, and don’t forget to mention your commitment to high standards.
Showcase Your Interpersonal Skills:Since this role involves working with various stakeholders, make sure to highlight your excellent interpersonal skills. Share examples of how you've successfully managed relationships in previous roles. We love seeing teamwork in action!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Savills Company
✨Know Your Stuff
Make sure you’re familiar with the key responsibilities listed in the job description. Brush up on your knowledge of health and safety regulations, especially NEBOSH or IOSH standards, as these are crucial for the role.
✨Showcase Your Organisational Skills
Prepare examples that demonstrate your excellent organisational and time management skills. Think about times when you successfully managed multiple projects or maintained high standards in property management.
✨Be Ready to Discuss Budgets
Since you'll be involved in preparing service charge budgets, be prepared to discuss your experience with budget management. Bring examples of how you've tracked spending and dealt with deviations from budget in previous roles.
✨Engage with the Interviewers
Don’t just answer questions; engage with your interviewers. Ask them about their expectations for the role and how they measure success. This shows your interest in the position and helps you understand what they value most.
