At a Glance
- Tasks: Ensure security and safety through proactive patrolling and excellent customer service.
- Company: Join the vibrant team at Victoria Centre, Nottingham.
- Benefits: Flexible working hours, competitive pay, and a supportive team environment.
- Other info: Rolling rota with opportunities for growth and development.
- Why this job: Be an ambassador for safety while gaining valuable experience in a dynamic setting.
- Qualifications: Good communication skills, SIA Licence, and a proactive team player.
The predicted salary is between 22000 - 26000 £ per year.
Purpose of the Role
As the Security Officer within the Security side of the business you will ensure exemplary standards in communication to our customers, retailers and team members and be an ambassador for Victoria Centre and our wider business.
Key Responsibilities
- Ensure the on-going security and safekeeping of the complex through proactive patrolling.
- Carry out duties in accordance with the Assignment Instructions.
- Deliver excellent customer service.
- Deter unauthorised personnel from gaining access to the complex.
- Liaise effectively with the Security Team Leader on a regular basis.
- To be aware of the obligations under the Health and Safety regulations concerning their own safety, that of their colleagues and tenants.
- Ensure that all roads and emergency access and exit points are kept free of obstructions and any unauthorised vehicles or obstructions are moved quickly and efficiently.
- Assist with fire alarm testing as required and have full knowledge of fire alarm procedures.
- Ensure only authorised personnel gain access to the service area.
- Subject to being fully licensed, operate the on-site CCTV equipment as required.
Skills, Knowledge and Experience
Essential
- Good communication skills both verbal and written.
- Excellent customer service skills.
- Supportive and proactive team player.
- Smart professional appearance.
- SIA Licence holder.
- First aid qualification
Desirable
- Previous experience in customer facing role
- First Aid certificate / Defibrillator Trained
- CCTV Licence
- Working Hours - Rolling rota 5 out of 7 including weekends
Please see our Benefits Booklet for more information.
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Security Officer - Victoria Centre, Nottingham Operations · Victoria Centre employer: Savills Company
As a Health & Safety Fire Officer at the Victoria Centre in Nottingham, you will join a dynamic team dedicated to ensuring a safe and compliant environment for all. Our company fosters a supportive work culture that prioritises employee growth through continuous training and development opportunities, alongside competitive salaries and benefits. With a strong commitment to health and safety, you will play a vital role in shaping our operational standards while enjoying the unique advantage of working in a vibrant retail hub.
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We think you need these skills to ace Security Officer - Victoria Centre, Nottingham Operations · Victoria Centre
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Savills Company. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Savills Company.
How to prepare for a job interview at Savills Company
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Savills Company.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Savills Company.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Savills Company.
