At a Glance
- Tasks: Keep Victoria Centre sparkling clean and assist visitors with a smile.
- Company: Join the vibrant team at Victoria Centre, known for its professionalism.
- Benefits: Earn £12.71 per hour with flexible twilight shifts and a supportive work environment.
- Other info: Opportunity to grow and develop while working in a dynamic team.
- Why this job: Be an ambassador for cleanliness and customer service in a bustling centre.
- Qualifications: Attention to detail and good communication skills are essential.
The predicted salary is between 12 - 13 € per hour.
As the cleaner within the Environmental side of the business you will ensure exemplary standards in communication to our contractors, visitors, customers, retailers and team members and be an ambassador for Victoria Centre and our wider business.
Key Responsibilities
- To be clean, smart in appearance, and wear company uniform at all times so that Victoria Centre’s reputation for professionalism and quality is never compromised.
- To ensure that the cleanliness standards of our Centre reflect our High Class Service delivery.
- To ensure that all cleaning duties carried out are strictly in accordance with our standard operating procedures so that quality work is delivered, fully exceeding client expectations.
- To ensure that all work undertaken is strictly carried out in accordance with Victoria Centre’s Health and Safety procedures.
- Demonstrate a commitment to your personal responsibility for your own health and safety and for that of your colleagues.
- Whilst on site to effectively interact with the public and where appropriate recognise situations so it will be appropriate to offer assistance/add value i.e.: lost children, members public, unwell, distressed, evacuations.
- To carry out cleaning duties as directed by the team leaders and Duty Managers.
- To work in proactive manner supporting/assisting colleagues whenever in a position to do so.
- Bring forward customer suggestions and feedback to allow us to continually develop the Centre to be of benefit to customers and staff.
- To undertake ad hoc duties as directed/operationally required.
- Assist with the delivery of Victoria Centre objectives.
Skills, Knowledge and Experience
- Machine experience desirable or willing to be trained.
- Good representative of Victoria Centre.
- Hard working.
- Excellent attention to detail.
- Good communication skills both verbal and written.
Working Hours - Twilight shifts, rolling rota 5 out of 7 including weekends
Salary - £12.71 per hour
Environmental Services Assistant - Twilight Shift - Victoria Centre, Not... Operations · Victor[...] in Nottingham employer: Savills Company
At Victoria Centre, we pride ourselves on fostering a supportive and dynamic work environment where our Environmental Services Assistants play a crucial role in maintaining our high standards of cleanliness and professionalism. With a commitment to employee growth, we offer training opportunities and a collaborative culture that values your contributions, ensuring you feel valued as part of our team. Located in the heart of Nottingham, our centre provides a vibrant atmosphere and the chance to make a real impact on the customer experience while enjoying competitive pay and flexible twilight shifts.
StudySmarter Expert Advice🤫
We think this is how you could land Environmental Services Assistant - Twilight Shift - Victoria Centre, Not... Operations · Victor[...] in Nottingham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Victoria Centre's social media and website. This will help you understand their values and how you can fit in as an Environmental Services Assistant.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with visitors and team members, it’s crucial to show off your excellent verbal skills. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Dress the part! Make sure you look clean and smart for your interview. First impressions matter, and showing that you take pride in your appearance reflects well on your commitment to professionalism.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're genuinely interested and keeps you fresh in their minds.
We think you need these skills to ace Environmental Services Assistant - Twilight Shift - Victoria Centre, Not... Operations · Victor[...] in Nottingham
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for cleanliness and customer service shine through. We want to see that you’re excited about the role and ready to represent Victoria Centre with pride!
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. Mention any previous cleaning roles or customer service experiences that align with our high standards and commitment to quality.
Be Clear and Concise:Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your communication reflects the professionalism we uphold at Victoria Centre.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re tech-savvy and ready to engage with us online.
How to prepare for a job interview at Savills Company
✨Dress to Impress
Make sure you arrive in a clean, smart outfit that reflects the professionalism of Victoria Centre. Wearing the company uniform, if provided, shows that you take the role seriously and understand the importance of maintaining high standards.
✨Know Your Stuff
Familiarise yourself with the cleaning standards and health and safety procedures mentioned in the job description. Being able to discuss these during your interview will demonstrate your commitment to quality work and your understanding of the role's responsibilities.
✨Show Off Your Communication Skills
Since you'll be interacting with the public and team members, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially in situations where you had to assist others or handle difficult scenarios.
✨Be Proactive and Positive
During the interview, express your willingness to support colleagues and contribute to the team's success. Share any experiences where you went above and beyond to help others, as this aligns with the proactive approach Victoria Centre values.
