Operations Admin Support - Manchester Business Operations Manchester Booth Street

Purpose of the Role

This role is to support the Workforce+ Operations Team. The WF+ Operations Team is a mobile network of cleaning and security managers who support site based operations. The successful candidate must have strong verbal and written communication skills, the ability to work under pressure, and a willingness to learn. They will ideally have previous experience of working within an operational support role and must be able to provide a high level of service to, and establish rapport with colleagues, clients, contractors and tenants.

Key Responsibilities

• Maintain an accurate database of all sites and site allocations
• Provide support for new instructions to ensure successful mobilisation and timely ordering of equipment, machinery, uniform etc
• Support the Cleaning and Security Leads in obtaining costs for equipment, machinery etc for building cost models
• Support the Operations Team with booking of travel and arrangement of meetings
• Maintain filing
• Make changes as directed to documentation and support with creation of new documentation.
• Print, upload and circulate documentation as required
• Maintain and develop reporting. This requirement will vary from time to time depending on business demand.
• Prepare presentations and reports as required
• Work with the Cleaning and Security Leads to ensure adherence to Savills procedures
• Support with the development of tender material including populating and uploading to Proactis, and tender presentations.
• Support with the development of the monthly report
• Printing of ID Cards
• Booking of training and support in arranging training courses, ensuring that the tracking spreadsheet is kept up to date for recharging
• Support of the Workforce+ Admin Manager
• Support with SIA licencing when the Security Systems Administrator is on leave
• Meetings, Minutes & Documentation - support with the administration of meetings at an Area level as required
• Other tasks as required from time to time
• Maintain a high level of confidentiality and discretion

Skills, Knowledge and Experience

• Comprehensive knowledge of Microsoft Office including Excel, Work, Powerpoint and Outlook
• Excellent organisational, management, research and co-ordination skills with a problem solving attitude
• Excellent attention to detail, to include accurate typing skills
• Excellent verbal and written communication skills with a positive attitude and attention to detail
• Ability to multitask and to work accurately and effectively under pressure
• Excellent time management skills.
• Working with large teams, with different personalities and workloads and ability to adjust accordingly.
• Proactive, with proven ability to plan and work ahead of deadlines and keep to tight client reporting timescales.
• Focussed: commits to challenging goals and delivers consistently against these.
• Continuous improvement: delivers efficiency in addition to effectiveness.
• Self-starter, who relishes challenges and strives for the best.Strong team player: builds relationships and consults with others, quickly establishes trust and credibility
• Confident with a positive outlook.
• Ethical with strong integrity.

Experience

• Previous experience in a Secretarial/Administrative/Analyst role (1-2 years minimum) is essential
• Working for a Property Management company or similar - ideal (but not essential).

Technical experience

• Proven capabilities in Intermediate/Advanced in Microsoft Office Suite applications (in particular Excel. PowerPoint, Word and Outlook).
• Ideal (but not essential) a working knowledge of Visio.

Working Hours

Mon-Fri 09:00 to 17:30

Please see our Benefits Booklet for more information.