Guest Experience Host & Front Desk Concierge in Manchester

Guest Experience Host & Front Desk Concierge in Manchester

Manchester Full-Time 22000 - 26000 € / year (est.) No home office possible
Savills Company

At a Glance

  • Tasks: Welcome guests and ensure a five-star experience at the front desk.
  • Company: Savills Company, a leading firm in Manchester with a focus on excellence.
  • Benefits: Flexible working hours, competitive pay, and a vibrant work environment.
  • Other info: Perfect for those seeking a role with varied hours and a chance to shine.
  • Why this job: Join a dynamic team and enhance your customer service skills while making guests feel valued.
  • Qualifications: Exceptional customer service skills and the ability to multitask effectively.

The predicted salary is between 22000 - 26000 € per year.

Savills Company in Manchester seeks a proactive Receptionist to maintain a welcoming front desk. You will assist all visitors and personnel, ensuring a professional and clean environment that meets five-star standards.

Applicants should demonstrate top-tier customer service skills, a strong work ethic, and the ability to work independently while managing multiple tasks. This role involves flexible working hours including weekends/evenings, ensuring the reception desk is always manned.

Guest Experience Host & Front Desk Concierge in Manchester employer: Savills Company

Savills Company in Manchester is an exceptional employer, offering a dynamic work environment where top-tier customer service is celebrated. With flexible working hours and a commitment to maintaining five-star standards, employees enjoy a supportive culture that fosters professional growth and development. Join us to be part of a team that values dedication and excellence in every guest interaction.

Savills Company

Contact Detail:

Savills Company Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Guest Experience Host & Front Desk Concierge in Manchester

Tip Number 1

First things first, research Savills Company and their values. Knowing what they stand for will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice your customer service skills! Role-play common scenarios you might face as a Guest Experience Host. This will help you feel more confident when discussing your experience and how you can maintain those five-star standards.

Tip Number 3

Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the company culture and even refer you internally, which can give you a leg up in the hiring process.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for proactive individuals who can keep our reception desk running smoothly, just like you!

We think you need these skills to ace Guest Experience Host & Front Desk Concierge in Manchester

Customer Service Skills
Proactive Attitude
Strong Work Ethic
Ability to Work Independently
Multitasking Skills
Professionalism
Attention to Cleanliness

Some tips for your application 🫡

Show Off Your Customer Service Skills:Make sure to highlight your top-tier customer service skills in your application. We want to see how you’ve gone above and beyond for guests in the past, so share specific examples that showcase your proactive approach.

Keep It Professional and Polished:Your written application should reflect the five-star standards we uphold at Savills. Use a clean, professional format and double-check for any typos or errors. First impressions matter, so let’s make it count!

Demonstrate Your Flexibility:Since this role involves flexible working hours, mention your availability clearly in your application. We appreciate candidates who can adapt to different schedules, including weekends and evenings, so don’t be shy about your willingness to work when needed.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your details!

How to prepare for a job interview at Savills Company

Know the Company

Before your interview, take some time to research Savills Company. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.

Showcase Your Customer Service Skills

As a Guest Experience Host & Front Desk Concierge, top-tier customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. This could be a time you resolved a complaint or created a memorable experience for a guest.

Demonstrate Your Multitasking Ability

In this role, you'll need to juggle multiple tasks while maintaining a professional environment. Think of specific instances where you've successfully managed several responsibilities at once. Be ready to discuss how you prioritise tasks and stay organised under pressure.

Prepare for Flexible Hours

Since the position involves flexible working hours, including weekends and evenings, be prepared to discuss your availability. Show that you're adaptable and willing to meet the demands of the role. This will demonstrate your commitment to ensuring the reception desk is always manned.