Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the front desk and enhance guest experiences in a luxury setting.
- Company: Top property management firm known for exceptional hospitality.
- Benefits: Competitive salary of £34,000 plus full benefits package.
- Why this job: Join a dynamic team and create unforgettable experiences for guests.
- Qualifications: Management experience in luxury customer service and excellent hospitality skills.
- Other info: Opportunity to grow in a prestigious company with a focus on excellence.
The predicted salary is between 20400 - 40800 £ per year.
A leading property management firm in the United Kingdom is seeking a Front of House Manager to oversee customer experience operations. The ideal candidate will have management experience in a luxury customer service setting and demonstrate outstanding hospitality skills.
Responsibilities include:
- Acting as the primary contact for visitors
- Maintaining the reception area
- Coordinating events
A salary of £34,000 and full benefits are offered.
Luxury Front Desk & Guest Experience Lead employer: Savills Company
Contact Detail:
Savills Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Front Desk & Guest Experience Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a luxury front desk role!
✨Tip Number 2
Showcase your personality! When you get that interview, let your passion for customer service shine through. Share stories that highlight your experience in luxury settings and how you’ve gone above and beyond for guests.
✨Tip Number 3
Research the company! Before any interview, dive deep into the property management firm’s values and culture. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like the Front Desk & Guest Experience Lead. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Luxury Front Desk & Guest Experience Lead
Some tips for your application 🫡
Show Off Your Hospitality Skills: When writing your application, make sure to highlight your experience in luxury customer service. We want to see how you've gone above and beyond for guests in the past!
Be Personable and Professional: Your written application should reflect the warm and welcoming nature we expect at the front desk. Use a friendly tone while maintaining professionalism to show us you’re the perfect fit.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to our specific job description. We love seeing candidates who take the extra step to connect their experience with our needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Savills Company
✨Know Your Luxury Service Standards
Familiarise yourself with the key principles of luxury customer service. Understand what sets a high-end experience apart and be ready to discuss how you can implement these standards in your role.
✨Showcase Your Management Experience
Prepare specific examples from your past roles where you successfully managed a team or improved customer satisfaction. Highlight your leadership style and how it aligns with creating an exceptional guest experience.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, such as handling difficult guests or coordinating a last-minute event. Practice your responses to demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Dress to Impress
Since this role is in a luxury setting, make sure your attire reflects that. Dress smartly and professionally to convey your understanding of the brand's image and the importance of first impressions.
