At a Glance
- Tasks: Provide lunch cover at various reception desks across London, ensuring exceptional service.
- Company: Join Savills, a leading property services company with a dynamic work culture.
- Benefits: Earn £15.38 per hour plus paid transport between locations.
- Other info: Flexible hours, perfect for students looking to balance work and studies.
- Why this job: Gain diverse experience in a fast-paced environment while meeting new people.
- Qualifications: Previous customer service experience and strong communication skills required.
The predicted salary is between 32000 - 32000 £ per year.
The purpose of this role is to provide dedicated lunch break cover across multiple Front of House locations within the Savills portfolio. As a member of the Specialist Mobile Support Cover Team, you will be responsible for travelling between approximately 2-3 properties per day, providing seamless reception cover during designated lunch periods while maintaining exceptional service standards across all assigned locations.
You will typically be assigned a designated route of properties, which will form your primary working pattern to support consistency and familiarity across your allocated portfolio. However, routes and site allocations may be adjusted from time to time in line with business requirements, operational demands, or service changes.
This role requires a highly adaptable, efficient, and dependable individual who can transition quickly between sites, absorb varying site procedures, and maintain professionalism and service consistency in multiple environments throughout the day. Due to the fast-paced and mobile nature of the position, successful candidates must demonstrate excellent time management, flexibility, punctuality, and the ability to work independently with minimal supervision. Movement between locations is a core requirement of the role, and candidates must be comfortable travelling regularly across London Zones 1–4.
As this is a specialist mobile support function, the Lunch Cover Receptionist will gain exposure to a broad range of properties, occupiers, teams, and service standards, developing into a highly versatile Front of House professional.
Key Responsibilities- Provide professional lunch break cover across multiple reception desks daily, typically attending 4–5 sites per shift.
- Travel efficiently between assigned locations in line with the daily rota to ensure punctual arrival at each property.
- Maintain exceptional Front of House presentation and service standards at every site attended.
- Deliver a warm, professional, and polished welcome to all visitors, occupiers, and contractors.
- Manage visitor check-in processes accurately using property‑specific systems.
- Answer telephones, intercoms, and reception enquiries professionally and efficiently.
- Liaise with tenants and occupiers regarding visitor arrivals where required.
- Maintain awareness of each assigned property’s site‑specific procedures and standards.
- Support meeting room, hospitality, and hosting requirements where applicable during cover periods.
- Ensure reception desks remain operational, organised, and professional during all cover periods.
- Escalate building or occupier issues appropriately to on‑site teams or management.
- Build and maintain strong professional relationships with site teams across the portfolio.
- Comply with all site health & safety, fire, and emergency procedures.
- Represent Savills professionally at all times as a mobile ambassador for Front of House services.
It is the nature of work at SMR that tasks and responsibilities are often unpredictable and varied. All staff are therefore expected to work flexibly and undertake tasks not specifically covered in this job description where required.
Essential- Previous reception, concierge, hospitality, or customer service experience.
- Excellent communication and interpersonal skills.
- Strong time management and organisational ability.
- High levels of punctuality and reliability.
- Ability to work independently and adapt quickly to changing environments.
- Professional, polished, and client‑facing presentation.
- Comfortable travelling frequently between London locations throughout the day.
- Ability to absorb and retain multiple site procedures and expectations.
- Strong problem‑solving skills and ability to remain calm under pressure.
- IT literate and confident using Outlook, visitor management, and booking systems.
- Previous experience in a multi‑site or mobile support role.
- Experience within premium corporate / property / hospitality environments.
Working hours - 20 Hours Per Week, Monday to Friday, 4 Hours Per Day (Working pattern to align with business lunch cover requirements)
Salary - £15.38 p/h - paid transport between locations.
Lunch Cover Receptionist Part-time 20hrs - London, Various Sites, Zones 1-4 Operations · 15 Fin[...] employer: Savills Company
Savills is an exceptional employer that values flexibility and adaptability, offering a dynamic work environment across various prestigious properties in London. As a member of the Specialist Mobile Support Cover Team, you will enjoy the opportunity to develop your skills in a fast-paced setting while receiving competitive pay and paid transport between locations. With a strong emphasis on professional development and a supportive work culture, Savills provides a rewarding experience for those looking to excel in the Front of House sector.
StudySmarter Expert Advice🤫
We think this is how you could land Lunch Cover Receptionist Part-time 20hrs - London, Various Sites, Zones 1-4 Operations · 15 Fin[...]
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Lunch Cover Receptionist role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers, be ready to showcase your skills and experience. Highlight your adaptability and customer service expertise, as these are key for this role.
✨Tip Number 3
Stay flexible! Since this role involves moving between different sites, show that you're up for the challenge. Mention your time management skills and how you thrive in dynamic environments during interviews.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like this one. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Lunch Cover Receptionist Part-time 20hrs - London, Various Sites, Zones 1-4 Operations · 15 Fin[...]
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight any previous reception, concierge, or customer service experience you have. We want to see how your skills align with the role, so don’t hold back on sharing those relevant stories!
Be Professional and Polished:Since this role is all about making a great first impression, ensure your application reflects a professional tone. Use clear language and check for any typos – we’re looking for attention to detail!
Flexibility is Key:This job requires adaptability, so mention any experiences where you’ve had to adjust quickly to new environments or tasks. We love candidates who can roll with the punches and keep things running smoothly!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Let’s get started!
How to prepare for a job interview at Savills Company
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Lunch Cover Receptionist. Familiarise yourself with the key tasks like managing visitor check-ins and maintaining service standards across different sites. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Show Off Your Flexibility
Since this role requires moving between various locations, be ready to discuss your adaptability. Share examples from your past experiences where you successfully managed changing environments or unexpected challenges. This will highlight your ability to thrive in a dynamic setting.
✨Demonstrate Your Communication Skills
As a front-of-house professional, excellent communication is crucial. Prepare to showcase your interpersonal skills by discussing how you've effectively interacted with clients or colleagues in previous roles. Practising common reception scenarios can also help you feel more confident.
✨Time Management is Key
With multiple properties to cover, effective time management is essential. Be prepared to talk about how you prioritise tasks and ensure punctuality. You might even want to share specific strategies you use to stay organised and on schedule, which will impress the interviewers.
