Five-Star Front Desk & Visitor Experience Lead in London

Five-Star Front Desk & Visitor Experience Lead in London

London Full-Time 36685 - 36685 £ / year (est.) No working from home possible
Savills Company

At a Glance

  • Tasks: Welcome guests and ensure a top-notch visitor experience at our prestigious properties.
  • Company: Savills Company, renowned for excellence in property management.
  • Benefits: Competitive salary of £36,685 and a professional work environment.
  • Other info: Dynamic role with opportunities to grow in the hospitality industry.
  • Why this job: Join a five-star team and enhance your customer service skills.
  • Qualifications: Experience in 5* customer service and strong communication skills.

The predicted salary is between 36685 - 36685 £ per year.

Savills Company is looking for a Front Receptionist to maintain high service standards at their Greater London properties. The role involves meeting and greeting visitors, managing queries, and maintaining a professional reception environment.

The ideal candidate will have experience in 5* customer service, strong communication skills, and a reliable, presentable demeanor.

The position offers a salary of £36,685 and requires 37.5 hours of work per week.

Five-Star Front Desk & Visitor Experience Lead in London employer: Savills Company

Savills Company is an exceptional employer, offering a vibrant work culture that prioritises high service standards and employee satisfaction. With a focus on professional development and growth opportunities, employees are encouraged to enhance their skills in a supportive environment, all while enjoying the dynamic atmosphere of Greater London. The competitive salary and commitment to excellence make Savills a rewarding place for those seeking a meaningful career in customer service.

Savills Company

Contact Details:

Savills Company Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Five-Star Front Desk & Visitor Experience Lead in London

Tip Number 1

First things first, research Savills Company! Get to know their values and what makes them tick. This way, when you chat with them, you can show off your knowledge and enthusiasm for the role.

Tip Number 2

Practice your greeting and body language! As a Front Receptionist, you'll be the face of the company. Nail that first impression by being warm, welcoming, and professional. A smile goes a long way!

Tip Number 3

Prepare for common interview questions related to customer service. Think about your past experiences and how they relate to providing five-star service. We want you to shine when discussing your skills!

Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your appreciation and keeps you fresh in their minds. And remember, apply through our website for the best chance!

We think you need these skills to ace Five-Star Front Desk & Visitor Experience Lead in London

Customer Service
Communication Skills
Professionalism
Reception Management
Query Management
Interpersonal Skills
Attention to Detail

Some tips for your application 🫡

Show Off Your Customer Service Skills:Make sure to highlight your experience in 5-star customer service. We want to see how you've gone above and beyond for guests in the past, so share specific examples that showcase your skills!

Keep It Professional:Since this role is all about maintaining a professional reception environment, ensure your application reflects that. Use a clear and tidy format, and keep your language polished but friendly – just like you would with our visitors!

Communicate Clearly:Strong communication skills are key for this position. In your written application, be concise and articulate. We want to see that you can express yourself well, both in writing and in person!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Savills Company

Know Your Customer Service Basics

Brush up on your five-star customer service principles. Be ready to share specific examples of how you've gone above and beyond for customers in the past. This will show that you understand what it takes to maintain high service standards.

Practice Your Communication Skills

Since strong communication is key for this role, practice answering common interview questions clearly and confidently. You might even want to do a mock interview with a friend to get comfortable expressing yourself.

Dress to Impress

First impressions matter, especially in a front desk role. Make sure you dress professionally and presentably for the interview. This not only shows respect for the company but also reflects your understanding of the professional environment.

Prepare Questions for Them

Interviews are a two-way street. Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This demonstrates your genuine interest in the position and helps you assess if it's the right fit for you.