At a Glance
- Tasks: Secure and monitor locations, ensuring safety for all visitors and staff.
- Company: Join a vibrant team at Livingston Designer Outlet, focused on safety and customer service.
- Benefits: Earn £13.30/hr with flexible hours and opportunities for growth in the security industry.
- Other info: Dynamic role with varied responsibilities and a chance to work in a lively environment.
- Why this job: Make a real difference by ensuring safety while gaining valuable experience.
- Qualifications: Strong communication skills and a keen eye for detail are essential.
The predicted salary is between 13.3 - 13.3 £ per hour.
Purpose of the Role
As a Security Officer, your primary responsibility will be to secure and monitor assigned locations, ensuring the safety of both property and personnel. You will implement security protocols and deliver exceptional customer service, acting as a point of contact for staff and visitors alike. This position offers an opportunity to work with a diverse team in various settings, making it ideal for individuals seeking to grow within the security industry.
Key Responsibilities
- Security Operations
- Perform routine patrols of the premises, including retail outlet, car parks, and surrounding perimeter.
- Monitor CCTV systems and utilize security equipment including alarms.
- Control access points by monitoring entries and exits to restricted areas.
- Manage key holding procedures and conduct security checks at opening and closing.
- Report any incidents or irregularities promptly and accurately.
- Incident Management & Emergency Response
- Respond promptly to security breaches and emergency situations.
- Act as first responder to medical emergencies and provide First Aid when required.
- Detain individuals suspected of criminal activity in accordance with Scottish law.
- Liaise with Police Scotland, emergency services, and Management as required.
- Document daily activities and prepare detailed incident reports in accordance with company procedures.
- Customer Service & Public Safety
- Deliver excellent customer service and assistance to visitors, tenants, and contractors.
- Assist shoppers with directions, general enquiries, and emergency situations.
- Manage crowd control during peak trading periods and special events.
- Maintain a professional and approachable presence at all times.
- Health & Safety Compliance
- Conduct fire safety checks and respond to fire alarm activations.
- Assist with emergency evacuations following established procedures.
- Report health and safety hazards and defects promptly.
- Ensure compliance with all site-specific security protocols and legal requirements.
- Assist in maintaining a safe environment for employees and visitors.
Skills, Knowledge and Experience
- Strong understanding of security protocols and surveillance techniques.
- Excellent observation skills and attention to detail.
- Strong communication skills - both written and verbal.
- Ability to communicate effectively and remain calm under pressure.
- Strong problem-solving skills and the ability to work under pressure.
- Professional appearance and conduct at all times.
- Physical fitness to conduct extended patrols and respond to incidents.
- Reliable, punctual, and flexible approach to shift work.
- Flexible schedule with availability to work nights, weekends, and holidays.
Working Hours: 44hrs
Salary: £13.30/hr
Security Officer 44hrs - Livingston Designer Outlet Operations · Livingston Designer Outlet employer: Savills Company
At Livingston Designer Outlet, we pride ourselves on being an exceptional employer that values the safety and well-being of our team members. As a Security Officer, you will be part of a supportive and diverse work culture that encourages personal and professional growth, with opportunities to develop your skills in a dynamic retail environment. Enjoy competitive pay, flexible working hours, and the chance to make a meaningful impact while ensuring a safe and welcoming atmosphere for all visitors.
